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TrainingPeaks Customer Feedback

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TrainingPeaks Customer Feedback

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197 results found

  1. Dear WHOOP Support,
    For the past three days, my WHOOP data has not been syncing. The band is charged, and I regularly connect it to my phone, but no new data is showing in the app.
    Could you please let me know what might be causing this issue and how I can resolve it?
    Thank you in advance for your help.
    Best regards,
    Ronald Wouters

    1 vote
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  2. An overview over all athlets with their planned races? And last races?
    In the moment I have to use a Excelsheet for that and double work.

    9 votes
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    Future Opportunity  ·  2 comments  ·  Web  ·  Admin →
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  3. On Safari (latest macOS) clicking an activity brings it up in Quick View (as has been the way since forever) but then about a second later it jumps to Expanded View (which is visually jarring). Also, how do I specify which one I want? I actually prefer Quick View 99% of the time, so I just have to switch back.

    3 votes
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  4. The equipment data is shown in the settings but there is no possibility to sort by miles/km or by shoe name. Please add a sorting function.

    3 votes
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  5. The New Calendar Look on the desktop feels too white-wahsed. Run and Walk icons look nearly identical (minus the heal being lifted). Previously the training file icons had more and different color to them. On quick glance, the previous icons were easier to identify. I feel this week for me, writing schedules has taken 1.5x as long.

    8 votes
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  6. The new workout builder for strength workouts is glitchy. It takes a longer time to programme because it doesn't save properly or glitches as I'm building the workout. I then have to save and close the workout and then go back into it. This happens every time I build or edit using the new builder.

    It results in errors in incorrect rep numbers or cutting off coach notes etc.

    3 votes
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  7. I've downloaded a training plan, it's in my calendar. Great.

    Swim, bike, run workouts are obviously divided into 400m of this, 200m of that, run 30mins @ pace etc.

    Now in TP there seems to be no way to view the actual time taken (or any measure) on each workout step. Swimming is close because you hit the lap button, but it still doesn't align with the workout...you get a big list of splits Freestyle, 1, 2 etc. Largely useless.
    Running does 1km auto laps, not related to the workout steps. Again, largely useless.
    I guess you could faff around…

    3 votes
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  8. Add integration to Eight Sleep data (https://www.eightsleep.com/). FitnessSyncer does not work or sync with it.

    1 vote
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  9. Please shrink the workout boxes and comment font back to what they were before the recent update. A lot of my athletes comment extensively. I catch these via the Home Update list on the right of the screen. At a glance, it seems like I am getting about half the information within the screen that I am accustomed to.

    10 votes
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  10. At the website when in Safari on IPad IOS 18.5 the bottom of the metrics window always falls outside the bottom of the screen. Only a tiny strip of the save button is visible. So it is really hard to save it.
    And very recent (at least from July 3th) the same is the case for the workout screens. For this screen it is even worse, because the save button is not visible at all when the iPad is horizontal. You have to turn iPad vertical to get a tiny strip of the save button visible.

    1 vote
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  11. It would be great to have possibility to have strength overview graphs and tables in dashboard. For example user would be able to select exercise and rep count - and you would be able to overview max weights for specified rep count (greater than or equal reps) over date range graph. Also table like view for selected exercises and their max weight over specified reps. This would help to better overview strength progression over longer period of times. And giving flexibility on selecting exercises for reports would let user to focus on the exercises which are most important for them.

    5 votes
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  12. Please add "resting respiration rate" as an option to track in the Metrics card. Trying to derive a recovery score based on Z scores and resting respiration rate is one of the Z scores being computed.

    1 vote
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  13. 10 votes
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    Future Opportunity  ·  2 comments  ·  Web  ·  Admin →
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  14. As I new user, I find the current workout graphs nearly impossible to read and get information from because all the traces are on the same graph, and the traces get in the way of each other. Can we please have the option to have each trace on a separate set of axes, but with the x-axis aligned and the same scale for each graph.

    4 votes
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  15. In Training Peaks Payments (Early Access) we have the option to Automatically Connect Athlete if they subscribe to 1 of many products we create, however,

    have the app look at the groups we created like (My Athletes) and if we create a group of athletes named One Time Service then any new athlete will be connected in that group and help us manage our customers appropriately.

    Auto connect and assign the group to the product they purchased.
    Subscription Product 1 = Group 1
    Sprint Triathlon Product = Sprint Tri Group

    If the customer is just added, we will have no…

    0 votes
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  16. Right now you can only download 1 year of workout summaries at a time. It would be great to be able to download multiple years at a time. The files are not large, so it seems like an unnecessary restriction. If downloading several years of athlete workouts, it takes a lot of time to compile them into one .csv file, when it could take much less time if you could simply do one single download.

    3 votes
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  17. I may be missing something, but when using the Training Peaks website on an iPad the metrics window is too large. The command buttons on the bottom are not visible, and cannot be scrolled to.

    3 votes
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  18. Can a more comprehensive or separate view be implemented in the Map and Graph summary view? Check the uploaded files for an example of how I implemented it on WKO5 and how it compares to the current view of the TP web app.

    1 vote
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  19. What happened to the unpair workout capability? (Planned vs Actual) I'm not seeing it in the usual place. I'm using Safari.

    3 votes
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  20. I am not sure of the logic or making some of the fonts in the Workout Library list bigger.
    The title of the workout is still small but for some reason the number of workouts in the library is not huge and sometimes makes the workout library title get truncated.
    Also within a group the individual workout titles are small but the time and TSS are huge.
    Did someone ask for this?
    Are they building programs based on TSS and time with less care for what the workout is?
    Seems like an odd change to something that was fine in…

    1 vote
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