Fit file is correct, activity history, TrainingPeaks and Stava activity are not
The Fit file in the TrainingPeaks Virtual folder shows my actual ride over an hour on March 10, 2025. In TrainingPeaks Virtual under Profile/Activity History, however, there is only a ride of 7m 06 s over 1.6 km. This was also sent to TrainingPeaks and Strava. If I manually import the Fit file from the TrainingPeaks Virtual folder to TrainingPeaks and Strava, the actual ride is included. What happened? That shouldn't happen.
Hubert Mulser
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Many thanks for letting us know about this, and your support for TrainingPeaks Virtual.
The most likely explanation for this is that you experienced internet issues while riding and went into offline mode. This meant that your computer was unable to send information about your ride to TrainingPeaks Virtual's servers - hence why they show a shorter ride than what you actually did.
We are already looking at how to re-sync data after any loss in connectivity (and there's another user voice suggestion that covers this too),
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Thanks for the answer. Where does the information come from the TrainingPeaks Virtual activity history? From my computer and the Fit files in my computer's folder, or from the internet?
If it comes from my computer, then my activity history should be correct, but it isn't. I didn't have any internet issues sending the activity to TrainingPeaks and Strava, but I had a weak Wi-Fi connection to my home network at the beginning of the recording, so I switched to my phone's hotspot. That might have caused the problem. Still, it's strange that only one correct Fit file is on my computer.