error during app load
On my windows 10 device, when I open the app, during loading a TPVirtual Unity pop up window appears, and the app fails to load. I've uninstalled and reinstalled the app, checked network and all are good. It was working fine 2 days ago.
Many thanks for letting us know about this issue, and your support for TrainingPeaks Virtual.
I'm delighted to say that this issue has now been fixed. A patch has already been deployed and if you try to start TrainingPeaks Virtual again, then it should auto-update to the latest version and everything should work as expected.
If you are still experiencing problems, then please re-download the latest version of the launcher from https://virtual.trainingpeaks.com/TPVirtual-Installer_v4b.exe - running this should resolve any remaining issues.
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Alexandre Petchnikov commented
SOLUTION:
You can try this to test if this is a graphics/driver issue, force TPV to run with DX11:
- Locate the TPV exe (TPVirtual.exe): C:\Users\{USERNAME}\AppData\Local\TPVirtual\InstallData-Win
- Create a shortcut of TPVirtual.exe: Right-click TPVirtual.exe and select "Create Shortcut"
- Edit the shortcut: Right-click "TPVirtual.exe - Shortcut" and select "Properties"
- Edit the Target field by pasting this string after "...\TPVirtual.exe": -force-d3d11
- Run TPV directly without the launcher: Double click TPVirtual.exe
ITS REALY WORKS. -
Kevin McCutcheon commented
error