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TrainingPeaks Customer Feedback

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30 results found

  1. TomTom MySport Sync

    A few of my clients use a TomTom device and I would love for them to be able to directly sync with TrainingPeaks from TomTom Mysport.

    4 votes
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    0 comments  ·  Devices  ·  Admin →

  2. Automatic sync with Apple iPhone. The ability for the app to sync with my workouts is poor at best.

    Improved sync with Apple iPhone. I consistently have issues uploading workouts to the app. Often workouts are missed. This makes me less likely to engage in purchase of programs. Fix this issue and I would absolutely reconsider

    4 votes
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    Completed  ·  2 comments  ·  Devices  ·  Admin →

  3. Workouts should be saved to the device when downloaded through the TP App

    I noticed today that the app will only download the workout when it is connected to the device, it does not really save the workout on the device. I mean this. I opened the app and downloaded the workout, the app then asked me if I wished to do the workout now. I did not so I closed the TP app thinking it was saved on the watch and I could come back to it later. When I reopened the app, the workout was gone. I had to redownload it and then keep the app open until I got to…

    4 votes
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    1 comment  ·  Devices  ·  Admin →
    Completed  ·  AdminTony Viton (Product Manager, TrainingPeaks) responded

    The workouts are saved by default to the device and can be accessed later on without using the TrainingPeaks IQ app.

    The workouts can be accessed through Garmin’s interface. Make sure that you know the name of the workout you are looking for. This is from Garmin’s help site:
    1. From the watch face, select START.
    2. Select an activity type
    3. Hold the “9 o’clock” button to enter settings
    4. Select Training > My Workouts.‍
    5. Select a workout. Look for it by name.
    6. Select Do Workout.
    7. Select START to start the timer.

    Here is Garmin’s help page for going this on a 935, it is the same on all their watches
    https://www8.garmin.com/manuals/webhelp/forerunner935/EN-US/GUID-3AA7B50B-EBE5-4A29-A15A-316849BA9BDB.html

    And for an Edge 820, again it is the same for all Edge devices
    https://www8.garmin.com/manuals/webhelp/edge820/EN-US/GUID-5CA69960-1471-47A1-867E-820FD0B240C8.html

    If you use the app enough, then eventually you will need to manually delete the older workouts. You…

  4. deactivate ERG mode - I use an Edge 520 and TP

    need to see if you can help me deactivate ERG mode - I use an Edge 520 and TP IQ to download my workouts (power based from my coach).
    For some of these the power output is a guideline - and cadence is more important. But due to the 'smart' trainer the resistance goes all over the place.
    Outside of TP workouts I can turn off ERG on the Garmin 520, but all turbos are driven by TP workouts.

    4 votes
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    2 comments  ·  Devices  ·  Admin →
    Completed  ·  AdminTony Viton (Product Manager, TrainingPeaks) responded

    Once you are performing the workout you are back in Garmin’s workout interface, so all the same workout settings are available.The Edge 520 uses the ANT+ FE-C protocol to control smart trainers. You should be able to unpair that sensor to prevent the 520 from controlling the resistance of the trainer. you will need to reference the User Guide for 520 for specifics.

  5. App does not see Apple Watch

    TrainingPeaks iOS app does not see connected Apple Watch. Workouts can not be sent.

    3 votes
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    Completed  ·  0 comments  ·  Devices  ·  Admin →

  6. Export planned workouts to Garmin Connect

    My coach uses TP to build my structured workouts. The planned workouts, however, cannot be exported to Garmin Connect. I made an email do TP and receive the following answer:

    "Thanks for the email. You can't export planned workouts from TrainingPeaks into Garmin Connect. If this is something that you'd like to see on TrainingPeaks I recommend that you add this request to our uservoice forum so our product manager can see it and it will give visibility to other users to vote on."

    I export my files do Zwift and make the workout on my smart trainer. I cannot,…

    3 votes
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    0 comments  ·  Devices  ·  Admin →
    Completed  ·  AdminTony Viton (Product Manager, TrainingPeaks) responded

    Structured workouts planned in TrainingPeaks can be transferred to compatible Garmin devices using our Daily Workout app, which is available in Garmin’s Connect IQ app store. https://help.trainingpeaks.com/hc/en-us/articles/115005055028-TrainingPeaks-Daily-Workout-Garmin-Connect-IQ-app

    The workouts can also be manually copied to the device. https://help.trainingpeaks.com/hc/en-us/articles/115001076908-Structured-Workout-Export-for-Garmin-Devices

  7. Can you please add support to sync swimming workouts with Apple Watches.

    Other workout types like cycling and running can be synced to my Apple Watch automatically. But swimming workout cant be. Now that there is support for structured swimming workouts in watch OS 11. It would be great if that functionality where added

    3 votes
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    0 comments  ·  Devices  ·  Admin →

  8. Wondering when TP will be available to push workouts to Apple Watch now with OS10 will be available using Apple’s newly released APIs.

    Not a new idea. Just looking to keep up on the status since TP did a press release in mid-2023 saying they were doing this.

    2 votes
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    Completed  ·  0 comments  ·  Devices  ·  Admin →

  9. Give us a hint/symbol which plans work with the Garmin IQ-app.

    I love the TrainingPeaks IQ Apps on Garmin Units. But only Plans made by the builder can be used. I bought a plan and have to rebuild it with the builder. So please give us a hint/symbol which plans work with the app.

    1 vote
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    Completed  ·  0 comments  ·  Devices  ·  Admin →

  10. Custom views for Training Peaks Garmin Connect IQ app.

    The new Connect IQ app --
    Let us create our own views.
    only 1 view currently
    screen is missing power and cadence

    1 vote
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    0 comments  ·  Devices  ·  Admin →
    Completed  ·  AdminTony Viton (Product Manager, TrainingPeaks) responded

    The workout is performed using Garmin’s built-in workout mode. Each device is a little different in what is displayed and what can be configured. Garmin’s help center is probably the best source of information for what settings are available for each device.

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