worksmarter@eastlink.ca
Still not able to log on on my PC...the screen stops at 100% initiated and freezes there.
Picked a 45 minute endurance ride tonight on my phone. A 45 minute ride took 59 minutes according to my Garmin. The avatar and clock kept stopping for no reason and practically zero kms were recorded despite my riding for almost an hour. None of the clocks/kms/stats were recording properly.
The graphics are terrible. Disappointing start to my riding with this.
Simone Spence
shared this idea
Thank you for your suggestion, and support for TrainingPeaks Virtual.
The issue with the PC install has already been fixed - if you re-download the installer from https://trainingpeaks.com/virtual then everything should work for you as expected.
The issue with your mobile device is most likely to it being unsupported hardware - from your user logs it appears to have only 2GB RAM, which is well below the recommended 3.5GB or more.
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James Eastwood commented
This isn't an idea, but I'll answer for you anyway - download the newest installer on your PC and start again, a bug was fixed.