Apple TV users cannot access .fit ride when there is TPV servers/sync outage
When there is some glich on the servers - and ride is not saved to TP nor Strava.
and user uses AppleTV, there is no file locally saved.
When installed TPV on Windows - aftewards - the directory:
C:\Users\user\Documents\TPVirtual\hash\FITFiles
is empty.
As it probably does not download past rides to the Windows client.
So effectively - the ride still visible in the app - user is unable to get it.
Ideally if it is possible to do anything on the activities directly from the app - like Download button at least. Then user can solve the sync issue themselves.
Mateusz Nowakowski
shared this idea
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Craig Sim commented
Make the option to save and upload a ride on Apple TV really clear and simple. I completed my ride and thought I’d chose the right options, got the stats from my ride then it disappeared
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HuwThomas
commented
This happened to me today - 80 mins workout hasn't synced with TP nor Strava?
Whats gone wrong?
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HuwThomas
commented
If Fit files are still on sever can we access them to d/l please from mac or windows pc running TPV?
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Note that for performance reasons, currently FIT files are not stored locally on Android / iOS devices with less than 3GB memory, or on AppleTV – they are however still created and stored on the server and will be automatically uploaded from there to any 3rd party sites (Strava, TrainingPeaks etc) that you configure a connection to. You can then download the FIT files manually from the 3rd party site.
that's not true...
when there is a crash, there is no self healing, retry ?it would be nice if sync feature be really HighAvailable feature, retried etc. self cure etc..
That's the reason why I still use Garmin... they have crashes... but I've never lost .fit file.. this is the most important feature.
