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TrainingPeaks Virtual Customer Feedback

TrainingPeaks Virtual Customer Feedback

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  1. The experience for me so far has been extremely poor and frustrating because I have gotten a "network error" issue and the ride shuts down mid-way through a workout. That's a super frustrating experience..it has not happened to me on Zwift. I'm not sure if it's a clientside or serverside issue but the app needs to allow a workout to continue even if there is a blip in the network.

    I'm trying my third workout tonight but if this happens a third time I'm probably not coming back.

    7 votes

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    Many thanks for letting us know about this, and your support for TrainingPeaks Virtual.

    This appears to be a bug as the platform should already allow you to continue riding on your own (and therefore able to complete a workout) even if you are disconnected from the server, for whatever reason.

    We've turned on some advanced logging for your account so if this happens again we'll get full diagnostics and will be able to understand what is different about your system's configuration compared to others (who don't see this issue) and to debug and fix the issue quickly for you.

  2. FTP ramptest result not showing
    I recently finished a ramptest and failed at about 400 W. But where do I see the result as my new FTP? It is not showing anywhere.

    7 votes

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  3. The only races I am interested in are timetrials. I would prefer that flying starts are prohibited as they are in real life events. Please.

    7 votes

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  4. While riding and using the sweeping front and back drone view, enable collision detection so camera avoids trees, boulders, and ground.

    7 votes

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  5. In the default 3rd person pov, the current effort is shown in the seatpost light as gray/white/yellow/red/green. However, this is not visible in the first person pov (key 3). It's shown in the list on the right, but it's not comfortable to continuously check it. A better alternative would be show the light in the handlebars at the center of the screen.

    7 votes

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  6. I totally understand that TP color scheme is this blue color throughout the game, but is it possible to change the color of some of the things in-game to make them easier to read?

    For example, this CP Curve is very hard to see with dark blue over gray

    7 votes

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  7. As far as I can tell, when creating a group workout for a group to ride together, you can only scroll through the workout options. It would be very beneficial, especially as the workout libraries grow, to be able search a name to find a workout.

    7 votes

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    Planned  ·  0 comments  ·  Admin →
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  8. I would like to be able to choose whether I can take advantage of drafting another rider during a free ride or a course. I know I can create an ITT event to do this but to be able to toggle this functionality for a simple ride would be useful. Please.

    7 votes

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  9. It would be great, so that we could use any FPV videos of bike rides available on YouTube as background video, if the program allowed the metrics graphs and other information on the screen to remain visible while the 3D virtual video is hidden. That way, the information about the workout I'm doing would float over another video I want to watch.

    There is already another simulator that allows this, but I can't remember which one at the moment.

    7 votes

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  10. Instead of defining a fixed power sweep for the neutralized starts, it would be great to have something that took the average of the riders FTPs in the pen and then swept the neutral start power as a percentage of the average FTP of the group.

    That would enable each pen to have an appropriate power level neutral start (pen 1 needs is much different than pen 4 needs).

    The neutral start power options could be something like “Easy” “Moderate” “Hard” to allow the race creator some flexibility in terms of the percentage ranged of the average FTP? And/or allow…

    7 votes

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  11. I have been going back and forth with customer support, attempting to solve an Issue with using my Macbook with either ANT+ or Ethernet connection with TPV. I have pointed out SEVERAL times that the setup works perfectrly with ZWIFT and has worked for 2 years. I have not received ANY helpful information or assistance, and have asked to escalate the issue. I have been ignored. Instead I have received tips like the following:

    "To use direct connect, you should run an ethernet cable between your trainer and router, and then just use an ordinary wifi connection between your computer…

    7 votes

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  12. It would be helpful to pair my Garmin watch and Wahoo Kickr at the same time. I get my heart rate from my Garmin watch which won't pair with TPV so at the moment I'm recording 2 rides - one on my watch and one via TPV and then manually consolidating into one ride

    7 votes

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  13. It would be great to receive a email per completed activity with the fit file and details about the activity. Yesterday there where sync issues between TPV and TP. And on apple tv there seams to be no way to resync or send a completed workout if there are sync issues.

    7 votes

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  14. Make the pop-up directional arrows at the bottom of the screen smaller or move them up so they don’t cover the power graph and elevation profile. Or, provide an option in the UI settings to hide the arrows.

    7 votes

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  15. Our coaching company would like to use TPV as a training tool in our training center. All of our clients have TP accounts, many are Premium. The timing issue is that we have to individually log-in a client with their TP log-in credentials. It would be excellent if we could select the user from our TP client list such that they are automatically logged-in and data automatically transfers to their TP account. This would also accelerate your efforts to build a base of users with existing (and new) TP clients.

    7 votes

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    Planned  ·  1 comment  ·  Admin →
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  16. Hi Team,

    First congratulations to the platform - just love it. Thanks.

    You think it is possible also to add estimated used carbs/fat as XERT does (must be a algorithm)- it would be nice to have it at glance while training for fueling strategy.

    Keep up the good work.

    7 votes

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  17. When in a race you can see the groups behind, how many are in it and the time gap. It would be a great addition to see the speed of the group too. I think there is space to add it.

    In a race last night I could see the group behind was slowly closing the time gap but had no idea how much faster they were travelling. With that info it could have helped to encourage the group I was in to match the speed to hold them off. Equally it could also encourage groups behind to ride faster…

    7 votes

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  18. 7 votes

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    Many thanks for your suggestion and support for TrainingPeaks Virtual.

    ANT+ is currently supported on most Macs, but we are aware of some situations where it is not, and agree with you that this should be fixed.

  19. As more users come onto the platform this will be more important, as there will be more % humans in races and less bots. The in-pen race predictor 1 min prior to the start is great, but clearer differentiation between humans and bots on that list (and also in race) would be great too.

    7 votes

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    Planned  ·  1 comment  ·  Admin →
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  20. Typing in chat on a keyboard is hard work whilst riding. Implement a command wheel with assignable messages or actions to make it much easier using a game controller or other device. This is a classic way of quickly accessing lots of functions in game, examples attached.

    7 votes

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