A common challenge in online training community chats is the difficulty in locating information that has been previously addressed. To enhance user experience, I propose the introduction of a feature for pinning important messages or establishing a dedicated FAQ section within the chat interface. This feature would allow moderators or administrators to highlight critical information, guidelines, or frequently asked questions, making them readily accessible to all users. Such a system would prevent repetitive queries, save time, and make the chat more efficient and user-friendly.