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TrainingPeaks Virtual Customer Feedback

TrainingPeaks Virtual Customer Feedback

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  1. The ARR (all-rounder rank) list should be displayed publicly so that you can see how you stack up against other riders, and give you incentive to perform and progress. It also encourages you to race in different formats and distances.

    The other good thing about ARR is that it is not sandbaggable, as your ARR is not used to determine which pen you enter in a race (that is the course specific rank which is hidden).

    16 votes

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    1 comment  ·  Admin →

    Many thanks for your suggestion, and support for TrainingPeaks Virtual.

    I'm delighted to say that this is now fully implemented and if you look at profiles online (e.g. at https://tpvirtualhub.com) then you will see the riders All-Rounder Ranking (ARR) as requested.

  2. For the past few weeks when setting up a workout event, the workout doesn't load when signing on to the event, nor when joining the event at the scheduled time.

    1 vote

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  3. TP Startet nicht ein Log file wird gar nicht erst geschrieben. Vor 2 Wochen lief es problemlos.
    TP Virtual Deinstalliert und neu installiert, brachte keine Besserung
    Im Video ist der Ablauf aufgezeichnet: https://youtu.be/9pWM3yRMexg
    Mehr logfiles sind nicht vorhanden

    1 vote

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    Many thanks for letting us know about this issue, and your support for TrainingPeaks Virtual.

    I'm delighted to say that this issue has now been fixed. A patch has already been deployed and if you try to start TrainingPeaks Virtual again, then it should auto-update to the latest version and everything should work as expected.

    If you are still experiencing problems, then please re-download the latest version of the launcher from https://virtual.trainingpeaks.com/TPVirtual-Installer_v4b.exe - running this should resolve any remaining issues.

  4. During a workout, there is a lot of text and items top center of the screen. Which is right where you are looking down the virtual road. To enjoy the environment more consider sliding to left and making smaller. See attached. Garmin Edge series has a nice way of handling workout targets with slider. Small arrow and target range, changes green when in it, red when above or below.

    Thanks,
    Nathan

    10 votes

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    1 comment  ·  Admin →

    Many thanks for your suggestion and support for TrainingPeaks Virtual.

    I'm delighted to say that the latest release (v0.4.13) now provides a completely clutter free "Focus Mode" for workouts, where all the non-essential UI are hidden and it's just you, your workout and your data. Enjoy!

  5. I know that it is possible to connect TP Virtual to Strava, but despite numerous attempts to do so, it just doesn't seem to be working.

    When following the guide to connect the accounts, I select strava and then receive a 'scanning' message underneath the strava icon on TPv. This doesn't seem to change or progress, despite lengthy waits, and I wonder if this is an issue others have experienced?

    I'm using TPv on IOS 18.5 on iPhone 16e.

    Has anyone else experienced the same issue? Any suggestions to resolve this?

    2 votes

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    Many thanks for letting us know about this issue, and your support for TrainingPeaks Virtual.

    This bug has been fixed in a recent release and now should be working as expected. When clicking on the connect button, a web-browser should be automatically launched which you can now use to connect to Strava.

    1. Have a 24hr "Master Schedule" of all repeating platform events.

    2. Have a tab under the events section for all current / upcoming race series where multiple stages contribute to an overall GC.

    3. Have better advertising for big events.

    2 votes

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    Many thanks for your suggestion and support for TrainingPeaks Virtual.

    I'm delighted to say that the latest few releases have significantly improved the listings of events, in particular removing many of the repeating events to make the human created ones clearer to see, and making events private by default to further reduce the number and make events that you can enter easier to find. We've also revamped the website (https://tpvirtualhub.com) to include a new section that explicitly lists all the live series events making these easier to find too.

  6. Before I commence a structured TP workout would it be possible to free ride as a warm up then go straight into another workout or route, without having to quit the recommence next route?

    10 votes

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    Many thanks for your suggestion and support for TrainingPeaks Virtual.

    I'm delighted to say that this is already fully implemented. When free riding simply click in the bottom left hand corner of the screen and a "Workout" button will appear allowing you to select a workout and ride it immediately without leaving the world. You can do this multiple times in a ride, and so string together multiple workouts exactly as you suggest.

  7. Towards the end of a custom workout this morning, the reported watts in the UI went off the rails, no longer matching what was actually happening at the trainer.

    The recovery target was 95W, and TPV in ERG mode never deviated from that, and you can see that in the FIT file. To clear, TPV perfectly executed the workout; the issue is/was only that the UI was reporting wacky wattage.

    Specifically, the UI was showing that I was outputting significantly more power than I actually was, even while CORRECTLY prompting me to INCREASE effort.

    I'm trying to attach the fit…

    1 vote

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    Many thanks for letting us know about this issue, and your support for TrainingPeaks Virtual.

    It strongly appears like this is the result of a fault with the trainer - the fact that the data is exactly half of what it should be, and suddenly changes to that, is extremely suspicious of some kind of mechanical fault.

    We would strongly recommend following up with the manufacturer to see if they have any suggestions as to what might have happened here.

  8. Not in the pic how some live split locations are skipped on Phone Home course (in a Team Trial Event at least).

    When you pass through those locations you get two live splits pop up on your screen as seen in the second screen shot.

    Perhaps the sprint locations are too close to one another on this short course?

    1 vote

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    1 comment  ·  Admin →
  9. Please can you add support so you can use the Apple TV keyboard instead of the remote.

    13 votes

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    1 comment  ·  Admin →

    Many thanks for your suggestion and support for TrainingPeaks Virtual.

    I'm delighted to say that TrainingPeaks Virtual now fully supports text entry via keyboard using the AppleTV Remote Application on an iPhone or iPad.

  10. In race mode there is a Quick Look-back option. I believe it is tapping down arrow.
    In free ride, this is mapped as a U-turn if held for 5 seconds.
    Can the look-behind also therefore be implemented in free ride mode when it’s tapped ?

    Therefore, tap is glance back, hold for 5s is U turn

    3 votes

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    1 comment  ·  Admin →

    Many thanks for your suggestion and support for TrainingPeaks Virtual.

    I'm delighted to say that this is already fully supported. Simply hold down *any* camera angle hotkey (0-9) and it will operate as a quick look to that angle, and then return to whatever camera angle you were originally using after a few seconds.

  11. I am not using the avatar/world part of TP virtual, but as a replacement for a different trainer app that only did structured workouts.

    TP's layout right now makes it very hard to see the interval graph a the bottom

    6 votes

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    Many thanks for your suggestion and support for TrainingPeaks Virtual.

    I'm delighted to say that the latest version out today (v0.4.13) adds the option for "Focussed Mode" workouts. Selecting this option removes all the distractions from the screen and enables you to just focus directly on the core numbers that matter when you just need to get a workout done.

  12. I am using an iPhone12 with latest iOS. When I try to login to TPV I can enter my user name but when I tap the password link I get a flashing icon for faceid and if it finally accepts then I get another password link that takes me to the flashing icon for faceid and the cycle will go on endlessly. Occasionally it will link through to my passwords and allow me to paste in my TPV password. Also the remember me option does not seem to be working. Quitting the app and rebooting the phone seems to have…

    1 vote

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    1 comment  ·  Admin →

    Many thanks for your suggestion, and support for TrainingPeaks Virtual.

    As you've already spotted, this bug was fixed in a recent release so everything should now be working as expected!

  13. I ride my bike on rollers using a Garmin Edge cycling computer and TPV on my iPad on a stand about 3 feet from my front wheel. I have tested and compared doing planned target wattage oriented workouts using one or the other and both. One thing that the Garmin Edge does that is far superior for displaying target wattage in a workout is it shows you a wattage range (in green) in which you are considered compliant, and outside of which is non-compliant and displayed in red. TPV on the other hand display just the single target wattage number.…

    1 vote

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    1 comment  ·  Admin →

    Many thanks for your suggestion, and support for TrainingPeaks Virtual.

    Where a workout contains a target range, then TPV will already display that range for you...exactly as you suggest.

    I suspect that the Garmin in this case is making up a range that isn't included in the workout definition. If you can please share the workout with the support team (virtual@trainingpeaks.com) and we can take a look to confirm (or if it contains the range, fix any bug that's preventing it from being displayed!).

  14. gravel (off road) routes/trails inspired by gralloch etc

    2 votes

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    Many thanks for your suggestion and support for TrainingPeaks Virtual.

    I'm delighted to say that the latest release (v0.4.27 - which is out today), introduces a brand new experience - GPXplore.- that enables you to ride any route you like simply by uploading a GPX file, exactly as you suggest.

    Initially we've opened up testing of GPXplore to everyone with a number of iconic "World Routes", and will rollout the ability to upload your own routes over the course of September. Thank you again for your suggestion, and hope that you enjoy riding whatever routes you want, whenever you want, on TrainingPeaks Virtual.

  15. While training it is helpful to adjust the FTP up or down while riding. This helps adjust intervals as fatigue sets in. It also allow to fine tune power zones to heart rate zones. The idea is to have the ride on a large device and also allow another device to view the ride while it is in progress and make adjustments. If you are using a PC to run TrainingPeaks Virtual, if an adjustment is needed, you need to get off the trainer, make the adjustment, and start riding again.

    13 votes

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    Thank you for your suggestion, and support for TrainingPeaks Virtual.

    You can already change the percentage effort on mobile devices (and all other platforms) by clicking on the action bar at the bottom middle of the screen and then selecting the + or - buttons to increase / decrease difficulty accordingly.

    If you have a keyboard, then you can also use the + / - hotkeys directly.

    • TPV se lance
    • Je me connecte à mon compte
    • je choisis de faire un Ride sur Forest Velodrome
    • Let's ride
    • Forest Vélodrome apparait
    • mais l'image se bloque très rapidement en quelques secondes
    • Le son subsiste
    • le message Unity2022.3.2 etc voir image jointe apparait
    • pour fermer l'application : obligé de passer par le gestionnaires de tâches : fin de tâches
    • j'ai testé la désactivation du pare-feu et de l'antivirus sans résultat
    • j'ai désinstallé TPV et réinstallé sans résultat

    • ci-joint logfile et image message d'erreur

    Merci d'avance pour vos conseils

    3 votes

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    1 comment  ·  Admin →

    Many thanks for your suggestion, and support for TrainingPeaks Virtual.

    I'm delighted to say that the latest version (v0.4.24) that has been released today significantly improves the stability of TrainingPeaks Virtual, including fixing a bug that could cause it to freeze when running on Windows laptops with an integrated graphics chip which causes exactly the symptoms that you describe.

    If you encounter any further issues however, please do let us know by contacting our support team (virtual@trainingpeaks.com) and we can investigate further.

  16. AppleTV app please
    For me I only have an AppleTV for my training. I’ve tried using it on an iPhone but obviously seeing the screen is tough but also the screen keeps going to sleep and if I miss it I get disconnected.

    11 votes

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    Many thanks for your suggestion and support for TrainingPeaks Virtual.

    This work has now been completed and an AppleTV version of TrainingPeaks Virtual has been released today. It is now available for anyone to download from the AppleTV AppStore.

  17. I have often trained using a non-game type interface in which I can just see the numbers and I've found this very useful. can TPV introduce a feature to replicate this where you can make all of the other riders invisible so i can have the road to myself. Sometimes, particularly when training in z2 (ie most of the winter) it can be a major distraction if another rider overtakes you and you have to resist the urge to chase after them. A button that makes them invisible would be a great help. Many thanks. Jon

    12 votes

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    Many thanks for this suggestion and your support for TrainingPeaks Virtual.

    I'm delighted to say that this week's release (v0.4.8) now fully supports 'Zen Mode' where you can train in peace without seeing any other riders or chat.

    Simply select Zen Mode from the Main Menu > UI Options > Zen Mode.

  18. I have tried to sync my heart rate monitor (brand new Garmin HRM 600) to training peaks virtual. It does show as paired and even shows current battery level, however it doesn't show heart rate. I know the strap is working correctly as my Garmin Watch sees it and heart rate date. I have turned off the connection on the watch and bluetooth on my phone and repaired the device multiple times with no change in the issue. I want to use the platform, but besides power heart rate data is my next critical metric to have.

    1 vote

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    Many thanks for your message and support for TrainingPeaks Virtual.

    This should work already, so is probably best handled via support rather than a product enhancement. Please feel free to reach out to virtual@trainingpeaks.com where someone will be able to help you get this working.

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