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TrainingPeaks Virtual Customer Feedback

TrainingPeaks Virtual Customer Feedback

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  1. The experience for me so far has been extremely poor and frustrating because I have gotten a "network error" issue and the ride shuts down mid-way through a workout. That's a super frustrating experience..it has not happened to me on Zwift. I'm not sure if it's a clientside or serverside issue but the app needs to allow a workout to continue even if there is a blip in the network.

    I'm trying my third workout tonight but if this happens a third time I'm probably not coming back.

    9 votes

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    Many thanks for letting us know about this, and your support for TrainingPeaks Virtual.

    This appears to be a bug as the platform should already allow you to continue riding on your own (and therefore able to complete a workout) even if you are disconnected from the server, for whatever reason.

    We've turned on some advanced logging for your account so if this happens again we'll get full diagnostics and will be able to understand what is different about your system's configuration compared to others (who don't see this issue) and to debug and fix the issue quickly for you.

  2. Power zones are imported well from TP, presumably because most people use 6 or 7 power zones as standard. TPV assumes the same for HR, but a 5-zone system is more common. Every time I open TPV, my Zone 1/2 boundary and Zone 2/3 boundary are the same, presumably because I have only 5 HR zones defined in TP. Each subsequent zone boundary is off by one zone compared to my TP zones. If the number of zones cannot be imported from TP, then I request that the imported zones are justified to Zone 1/2, rather than Zone 6/7.

    9 votes

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    Planned  ·  0 comments  ·  Admin →
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  3. Translate messages users posted into your own language. (Google translate API, perhaps)

    9 votes

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  4. ANT+ doesn't work on Android with Virtual. USB Garmin ANT+ stick is connected. Devices can connect to other apps but not Virtual..

    9 votes

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  5. Simpler way to generate a default Group "Meet up rides or " workouts and share invites. Currently, option is a few menus / layers deep and not intuitive to find...shouldn't Create Meet up's be under "Events"...instead of Options>Organize Event>Add new...with a huge list of configurable options that overwhelm rather inspire the regular rider. Just add an "Advanced" button for those who want/need to configure every element of their group ride.

    9 votes

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  6. Develop and include an easy to use Maximum Aerobic Power (MAP) Test for TP Premium subscribers to test themselves where intervals are 2min 30sec each and increase 25 watts each time. It should be developed such that users can choose/click “MAP Test”, do the test, including a built-in Warmup/Cooldown interval, and then be presented with their results once the test is completed. TP can then store a history of the MAP Tests or users can download a .pdf file to keep a history of them.

    9 votes

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  7. The structured workouts I have in TP are my only option on that day and I cannot seem to select anything else. For example, I had a workout scheduled the other day but wanted to do the 20 minute race warmup that is in the TPV library first. I was unable to select that warmup first. Is this a me problem?

    9 votes

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    Planned  ·  2 comments  ·  Admin →
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  8. When I select the pause button during a workout the timer keeps going u til my bike has come to a stop. Would be nice if the timer stopped immediately.

    9 votes

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  9. While the Garmin Connect issue is resolved it would help if VTP can upload to Dropbox the fit files automatically so we can use RunGap easier.

    9 votes

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  10. I would like for there to be an option to build/create a course/route for activities prior to completing them for planning purposes.

    9 votes

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  11. Hello, I am using a Tacx Neo2T, and absolutely LOVE the virtual shifting especially as I have my track bike on the trainer. The only issue I seem to have is that the change doesnt happen immediately all the time. Sometimes I will need to put a lot of power in the pedals just to get the virtual shifting to change. Not sure if this is a bug of my set up or if others have this issue. Also, on my computer it is not clear how where to press for changing the gear up or down. I have figured…

    9 votes

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  12. You need to upgrade your bot tactics in TTT because the bots behave like in a group race.

    9 votes

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  13. would love to see what my average speed is for a lap or over the entire workout as I am riding.

    9 votes

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  14. Is there going to be Apple Watch support for Training Peaks Virtual in the future?

    9 votes

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  15. Carried out a ramp test as a test run and the data given is limited and doesn't show the given FTP anywhere other than briefly after the test was complete. Would be nice to give more activity data to review after activities have taken place

    9 votes

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  16. As a rider I would like to play music from the source of my choosing on my PC while I use TP Virtual while hearing the TPVirtual sounds at the same time.

    9 votes

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  17. I would really love to have visual sprint PR's and segments in the TPV routes. How Zwift has implemented it is really nice. Would be a great feature for me and could be a nice motivator during free riding/group rides/races.

    8 votes

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  18. On Zwift (maybe Z Power), if I remember correctly, there was a list of riders that we’ve raced against repeatedly with a counter for how many times they’ve beaten us and via versa.

    Would be fun on TPvirtualHub to have something similar! I’d like to see how many times I’ve beaten some common riders 🙌🏻

    8 votes

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  19. I appreciate the reminder to join a race pen on screen but it clashes with workout text. I like to do a warm up "workout" pre race and the reminder for pen and workout text clash with each other.

    Ideally the reminder would be bottom left above the Join Pen button, as a minimum could it be sent backwards one level so that it is behind the workout instructions.

    8 votes

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  20. We see Intensity Factor (IF) in TP workout summaries. I find this more useful than TSS. I’d recommend also adding this into summary wrap up in TPV as well.

    Why useful? I or a coach might determine intensity based on IF vs TSS.

    8 votes

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