104 results found
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Balance on watt bike
Balance/ smoothness doesn't come through from my wattbike atom.
1 voteMany thanks for your suggestion and support for TrainingPeaks Virtual.
TrainingPeaks Virtual just displays whatever data that your trainer / powermeter is broadcasting. If smoothness and effectiveness aren't being shown, it is because your device doesn't send that data to TPV. As such, this is something that you would need to take up with Wattbike to get them to broadcast that information.
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Erg Mode Resistance/Power readings incorrect
Since the new update (March 9th 2025) the erg mode resistance/power readings on my planned workouts have been incorrect where I am pushing harder than I would usually to maintain the same power and I am unable to finish workouts. This was using a JetBlack Volt trainer. I have done the same workouts in the previous week with no issues so I know it’s not a fitness problem so wanted to raise the issue here in case others are hitting the same issue. The readings from my trainer and the power meter (estimated power) are also substantially different which wasn’t…
1 voteMany thanks for letting us know about this, and your support for TrainingPeaks Virtual.
Note that nothing changed in this area in that release, so more likely than not this is an issue with the hardware, and not the software.
That said, please feel free to reach out to the support team (virtual@trainingpeaks.com) who may be able to help you with this.
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Fit file is correct, activity history, TrainingPeaks and Stava activity are not
The Fit file in the TrainingPeaks Virtual folder shows my actual ride over an hour on March 10, 2025. In TrainingPeaks Virtual under Profile/Activity History, however, there is only a ride of 7m 06 s over 1.6 km. This was also sent to TrainingPeaks and Strava. If I manually import the Fit file from the TrainingPeaks Virtual folder to TrainingPeaks and Strava, the actual ride is included. What happened? That shouldn't happen.
1 voteMany thanks for letting us know about this, and your support for TrainingPeaks Virtual.
The most likely explanation for this is that you experienced internet issues while riding and went into offline mode. This meant that your computer was unable to send information about your ride to TrainingPeaks Virtual's servers - hence why they show a shorter ride than what you actually did.
We are already looking at how to re-sync data after any loss in connectivity (and there's another user voice suggestion that covers this too),
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Wrong power meter value
Today (first time after 4 mounths usage) the power meter value reports unrealistic values when cadence is lower 50rpm. Yesterday everything worked was fine as well (I mean smartrainer and powermeter were mathing each other).
I don't think a smartrainer failure. Available for further clarification.1 voteMany thanks for letting us know about this, and your support for TrainingPeaks Virtual.
The values displayed in TrainingPeaks Virtual are just the data values that are broadcast by your equipment - so if the values are wrong, it's because your equipment is miscalibrated, and not anything to do with TrainingPeaks Virtual.
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Offset
I have 2 powermeters one in the smart trainer and one garmin in my pedals. The power gap between them can be 30w. I have tried to use tpv with the garmin powermeter as reference but had a bumpy experience in terms of ease to ride and getting the right feeling. I would like you to add a c9mmand offset so i can use my smart trainer features with a closer data to my garmin
1 voteMany thanks for your suggestion and support for TrainingPeaks Virtual.
Whilst this might seem like a good idea, it would be merely a sticking plaster over the actual underlying issue - that your trainer and powermeter are calibrated differently (and/or inaccurate). It would be far better to resolve the actual issue, than simply cover it up.
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Data Accurate and Setup
Hello Trainingpeaks Team
As a premium user of your platform, I have started using TrainingPeaks Virtual, but I am concerned about the data obtained during training.
For example, I have a 1 Hour Z2 training on the calendar that is equal to 45TSS and .67 IF
However, I finish the training and I am below that data.
between 5% for TSS and 3% for IFNow if I do the same training only with my smart trainer + garmin the data is correct.
That is the reason why I do not usually use Virtual TP for training but only for…
1 voteMany thanks for letting us know about this, and your support for TrainingPeaks Virtual.
This is something best resolved through discussion with the TrainingPeaks support team (virtual@trainingpeaks.com), so if you email them then they should be able to help work through this with you to find out where the discrepancy is coming from.
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Issues with Watt bike Pro pedal smoothness & Effectiveness don't work
Enjoying the new Virtual but is it possible to understand why this doesn't work I haven't found a pro user who can make this integrate?
Alternative is to just use the watt bike hub and then it makes TP virtual pointless.
1 voteMany thanks for your suggestion and support for TrainingPeaks Virtual.
Smoothness and Effectiveness are parameters that are calculated by the powermeter device and only transmitted by the device over ANT+. They are not supported by the Bluetooth protocol, so not available to TrainingPeaks Virtual to display, if you connect using Bluetooth.
If you connect over ANT+, then it will all work as expected.
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Ramp Test premature stop
Today I attempted a Ramp Test, but at roughly 80% of my max it suddenly stopped. It gave me my FTP value and went into cooldown mode. But I certainly wasn't done and still had a cadence of 93 at the moment of cutting out.
What could have caused this? I wanna try again tomorrow but I want to be sure it doesn't happen again. My previous estimated FTP in TPV was 253 due to never having gone all out and it cut out at 258w estimated FTP today. Does that have anything to do with it? I'd assume I…
1 voteMany thanks for letting us know about this, and your support for TrainingPeaks Virtual.
The reason for a ramp-test stopping will be in the log file for your ride. If you reach out to Custtomer Support (virtual@trainingpeaks.com) they can help you with this.
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bug report
a workout does not give me option to save. button is greyed out. does not upload to strava
1 voteMany thanks for your message, and support for TrainingPeaks Virtual.
From looking at the log file, the upload was blocked because the name given included a phrase that's not appropriate for posting publicly (though we of course appreciate the sentiment you felt at the workout!).
If you use a different title for the workout, without any profanity, then it will allow you to upload it...
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Cadence
I use a power meter for recording cadence and power but I get loads of cadence dropouts so the watts also drop. Need to improve the connectivity of cadence to prevent dropouts.
1 voteMany thanks for letting us know about this, and your support for TrainingPeaks Virtual.
Dropouts are nearly always a result of radio-interference in your room (i.e. the Bluetooth signal from your device to your computer is swamped with noise from other sources - perhaps someone running a microwave oven nearby etc).
As such, this isn't anything that can be fixed in TrainingPeaks Virtual, and instead is something that would need to be addressed by positioning your devices and computer in a way that doesn't get impacted as much by your environment.
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Cannot Detect Sensors w/Remote Desktop Also Open
Whilst Windows remote desktop is open and I'm connected to another computer, but with TP virtual running locally, it cannot detect any sensors, bluetooth or ANT+. When remote desktop is closed/disconnected, it detects sensors.
1 voteMany thanks for letting us know about this, and your support for TrainingPeaks Virtual.
This isn't a generic issue with Remote Desktop (we use it all the time while TPV is running without any issues!), so I strongly suspect there is something else going on here specific to your configuration on your computer.
Feel free to reach out to Customer Support (virtual@trainingpeaks.com), but my best guess is that you've set Remote Desktop up in a way that intercepts the Bluetooth signals at a stack level, and pipes them over the network, so that TPV never even sees them, rather than this being anything to do with TPV itself.
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Tilt
TPV could interact with the Tilt function of the Kickr Bike to change with the gradient
1 voteMany thanks for your suggestion and support for TrainingPeaks Virtual.
The tilt function on a Kickr bike is entirely controlled by the embedded Kickr trainer - TrainingPeaks Virtual tells the Kickr Bike what gradient to simulate and then the Kickr bike both sets the resistance to be appropriate for that gradient, and the tilt. Specifically, the Kickr bike does not allow third party applications to control the tilt directly...it does it itself.
If the tilt is not working for you, then it is very likely that the Kickr bike is simply not in tilt mode, and is locked to be in a level position. If you unlock it, then it will tilt.
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POTENCIA DE TRABAJO
Creo importante, que la potencia de trabajo esté en mayor tamaño junto con la potencia que se está generando, así permite una mejor comparación durante el desarrollo de la actividad.
1 voteMany thanks for letting us know about this, and your support for TrainingPeaks Virtual.
This sounds like an issue with calibration of your equipment, rather than anything directly to do with TrainingPeaks Virtual. Please feel free to contact the support team (virtual@trainingpeaks.com) who may be able to help you with this.
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Problem logging in
Today I can’t log into TPVirtual on any device. Account appears to log in but I am left with ambient noises and a blank screen. iPhone 16 pro max, iPad Pro and Apple TV all have same issue. Atv screenshot attached. Have tried logging out on all devices all same.
1 voteMany thanks for letting us know about this, and your support for TrainingPeaks Virtual.
This is something that would be better resolved though Customer Support (virtual@trainingpeaks.com) rather than as a feature request. Can you please reach out to them who can help you directly, and we'll close this item here in UserVoice.
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Allow Active team and kits to be used on multiple devices
I am using TP Virtual on multiple devices, but cannot access my active team or kit on more than the device on which I initially set it up. It would be advantageous if I could use the team and kit where ever I logon. If I am missing something regarding this process, please direct me accordingly. Thank You
1 voteMany thanks for your message, and support for TrainingPeaks Virtual.
Note that teams and team kits are already automatically available to you on any and all devices that you use. I strongly suspect that you therefore must be logging into you different devices with different accounts (i.e. you log on with one account which has membership of a team, but on another device you log on with a different account that doesn't have membership of that team).
Rather than track this here as a feature request, please can you reach out to the Customer Support team (virtual@trainingpeaks.com) who can help you with this.
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P2M Power meter can’t be connected to my Apple TV and MacBook Pro.
My Apple TV is 4K version with tvOS 18.2.1. And my MacBook Pro 14” M3 with macOS 15.1.1.
I can’t see the P2M device shows on my Apple TV.
On MacBook Pro, P2M can be shown on the power meter list. But it always shows no signal. On the same time, my Garmin device can get the power from P2M (with BLE).
1 voteMany thanks for letting us know about this, and your support for TrainingPeaks Virtual.
This is working as the Bluetooth protocol is designed. Over bluetooth, a device can only be paired to one other device at a time. So if your powermeter is paired to your Garmin, then it won't be able to be paired to TrainingPeaks Virtual.
If you try to pair to TrainingPeaks Virtual without having first paired to your Garmin, then everything should work as expected.
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Scheduled Training Peaks workout not showing up on Training Peaks Virtual
Help. Scheduled workouts not showing up on Virtual. Training Peaks account synced with TP Virtual. Any ideas? It exported to my Wahoo Element Bolt.
1 voteMany thanks for your message, and support for TrainingPeaks Virtual.
This is likely to be because your workout is in a format not currently supported by TrainingPeaks Virtual. Please feel free to reach out to the TrainingPeaks Virtual Customer Support team (virtual@trainingpeaks.com) who may be able to help you with this.
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Loss of power
Near the end of the Three Peaks ride with roughly 5 miles to go the resistance just went, all other things like cadence ect were working. I could get my watts to show but they'd just go up and i would end up spinning out. It was all fine up until that point?
Any Ideas?
Wattbike Atom 1st gen, blutooth connection1 voteMany thanks for your message, and support for TrainingPeaks Virtual.
This sounds like an issue with your hardware, but please feel free to reach out to the TrainingPeaks Virtual Customer Support team (virtual@trainingpeaks.com) who may be able to help you with this.
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Something weird happened during the race..
During the race on a downhill slope, the resistance suddenly increased as if I were climbing a 15% incline, and it persisted for a long time, leaving me exhausted. To fix this, I stopped, and everything returned to normal. However, it was too difficult to catch up with the group afterward. IS THIS A BUG? WHAT COULD BE CAUSING THIS? HAS ANYONE ELSE EXPERIENCED THIS ISSUE? PLEASE LET ME KNOW. My setup includes Windows 11 on an 11th gen i3 all-in-one PC with 16 GB of RAM, and my connection is via ANT+ using a USB ANT+ stick from AliExpress.…
1 voteMany thanks for letting us know about this, and your support for TrainingPeaks Virtual.
This is something that is probably better handled by the TrainingPeaks Virtual Customer Support team, rather than as a request for a new feature. If you reach out to them at virtual@trainingpeaks.com they should be able to help you resolve this.
It's worth noting though that TrainingPeaks Virtual already fully supports dual recording, so you can just pair everything to TPV and get a dual-recording file that way, rather than needing to use a complex multi-device set up (which I strongly suspect is the root cause of the issue you're seeing).
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bug
Hi,
I was doing a workout on TPV and everything looked fine. I had some pauzes in a 2h workout but timers all worked accordingly. When i pauzed, 1st time i didn't hit any key on laptop but avatar and timers went in pauze mode. After a while i started pedalling again and everything fine (as usual). Next stop i've hit pauze button (down on screen) to pauze timers and avatar (as i was riding in a downhill) and wanted to pauze everything. I came back and continued and again, everything fine again. After 2h my workout was done and…
1 voteMany thanks for letting us know about this, and your support for TrainingPeaks Virtual.
This is something that is probably better handled by Customer Support (virtual@trainingpeaks.com) rather than as an enhancement request. Please can you reach out to them, and we'll close this item here.
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