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TrainingPeaks Virtual Customer Feedback

TrainingPeaks Virtual Customer Feedback

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  1. Mir fehlt die Abgabe Watt je kg Körpergewicht in der Fahrerliste und im Dashboard als wählbare Option. Geschwindigkeiten sind da weniger interessant.

    15 votes

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    1 comment  ·  Admin →
  2. Compared to Zwift, TrainingPeaks Virtual has a significant amount of dropouts. I've only used TP Virtual intermittently, but every time it is froth with dropouts. Using macOS with the ANT+ stick directly under the Tacx Neo 2T trainer, but with Assioma DUO power meter pedals.

    5 votes

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    Many thanks for your suggestion and support for TrainingPeaks Virtual.

    ANT+ dropouts are a result of signal interference between your trainer and your computer - nothing to do with TrainingPeaks Virtual. We appreciate that other platforms don't tell you when your signal drops out and just covers the issue up so you don't notice, but that doesn't mean that it's not happening!

    To resolve the issue you will need to improve the quality of the connection between your trainer and computer. This can be done by repositioning the transmitter / receiver to be closer together, or by adding shielding around them so that interfering signals from other sources (e.g. a neighbour using their microwave) are blocked.

  3. Summary:
    When calculating event ratings for races that include categorized climbs (Cat 4, Cat 3, Cat 2, Cat 1, or HC), the algorithm should place substantially more weight on a rider's climbing rating rather than relying heavily on TT and Endurance ratings. This would create more balanced competition in hilly/mountainous races.

    Problem:
    Currently, the event rating system appears to favor Time Trial and Endurance abilities in any longer race, even in races with significant climbing. This leads to several issues: Climbers with lower overall ratings but strong climbing abilities are placed in lower pens than appropriate. Larger/heavier riders with strong…

    4 votes

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    1 comment  ·  Admin →
  4. 2 votes

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    Many thanks for your suggestion and support for TrainingPeaks Virtual.

    As has already been noted in the comments, TrainingPeaks Premium membership already offers ridiculously good value as-is. Even if you never use anything but TrainingPeaks Virtual, then you're still getting an amazing deal for just $125 / year if you buy now.

  5. Please suppport the Wahoo Kickr Climb! It's a great reality enhancer. Even Zwift supported this great device rather poorly. Make it work in both regular rides and planned workouts.

    I am a TrainingPeaks premium subscriber and avid user of TP Virtual now.

    6 votes

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    Thank you for your suggestion, and support for TrainingPeaks Virtual.

    The Kickr Climb is actually controlled directly by your Kickr, and not controlled by any other external application. As noted by other users in the comments, if you configure your Kickr to use the Climb, then the Climb works perfectly when riding TrainingPeaks Virtual.

  6. The calculated speed in relation to the power output has become very unrealistic, very close to Zwift "speed" now. I had a ride on Coastal Loop recently, averaging 23.6 mph with 200W average power (riding solo, not in a pace group). The same type of ride used to average around 21mph in indieVelo past winter. Please make the speed calculation more realistic, so the accumulated indoor training miles/kms would be somewhat accurate.

    5 votes

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    Many thanks for your suggestion and support for TrainingPeaks Virtual.

    Note that none of the physics algorithms have changed since indieVelo - it's exactly the same code. Both indieVelo and TrainingPeaks Virtual use a pure physics algorithm (F = ma) to calculate speed from power and extensive testing has shown that the speeds in indieVelo / TrainingPeaks Virtual match those in real life when comparing other factors like with like (e.g. CdA, Crr, wind speed / direction etc).

    The most likely cause for any discrepancy you are seeing is a difference in CdA or Crr between the two.

  7. Good morning dear Friends!!!

    First of all, I would like to thank you for the opportunity that you have given us.
    I also want to thank you for your work in developing the platform.
    My name is Stefano, and I’am a Premium TrainingPeaks user.
    I am also a Zwift user and I would like to give you some suggestions that, as a Zwift user, I would like to see implemented on TrainingPeaks Virtual as well.

    I use to train TrainingPeaks Virtual with an iPad 13 (iOS 18.1) hardware.

    Here's my whishing list:
    1. During we are training (such a cyclist),…

    9 votes

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    Many thanks for your suggestions and support for TrainingPeaks Virtual.

    However, TrainingPeaks Virtual is an application that is designed for committed athletes and coaches, and therefore does not intend to just copy Zwift's features.

    For example, please see TrainingPeaks Virtual Rider Weight and Displaying Effort – TrainingPeaks Help Center for information about why we deliberately do not display W/Kg.

    That said, you have also noted some bugs (for example, the menu button options not always closing when riding) and some great ideas about needing a separate app to help make controlling the application easier while riding, and we fully intend to fix / implement these. Please see the other UserVoice suggestions that already mention these for further details on our plans here.

  8. The Display Name on TrainingPeaks Virtual when riding is never my name which should be synced across from my TP Premium account - it seems to be randomised as it's different each time I log in. Is this a known bug? It's occurred since the last couple of releases.

    thanks - Jim

    1 vote

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  9. really liking all of the functionality of the platform. Ive started doing all of my interval workouts on Virtual but noticing a significant (5-10s) lag when changing power up or down - say when doing 30/30s. If I am cruising along at 150w, then i need to be at 360w for 30s, it takes 5-10s to get there, basically halving my interval work.

    5 votes

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    Many thanks for this and your support for TrainingPeaks Virtual.

    When using ERG mode, TrainingPeaks Virtual tells your trainer to change the resistance instantly, and then it is up to your trainer to decide when/how to mechanically do whatever it needs to do to achieve that. As such, if there's a problem with this, then it is likely to be an issue with the trainer. As has been suggested in the comments, it is definitely worth trying to use ANT+ instead of BLE (or vice versa) to see if that helps as your trainer may respond better to one rather than the other.

  10. Sometimes the internet connection disconnects. In this situation, Training Peaks Virtual does not save further activity even after reconnecting. This is a big inconvenience. Other platforms, despite losing connection, continue to save activity.

    6 votes

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    1 comment  ·  Admin →

    Many thanks for your suggestion and support for TrainingPeaks Virtual.

    Currently the FIT files uploaded to TrainingPeaks / Strava etc are those recorded on the server...so if you lose internet connectivity with the server while riding, then innevitably they won't have your full ride data in them. However, your device also records its own FIT file and this should contain the entire ride and can be manually uploaded to TrainingPeaks / Strava if needed.

    Please see the following article for more information on where to find these files.

    TrainingPeaks Virtual FIT Files & Dual Recording – TrainingPeaks Help Center

  11. Can it be made to work with Zwift virtual gears and Kickr Climb.

    4 votes

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    Many thanks for your suggestion and support for TrainingPeaks Virtual.

    TrainingPeaks Virtual is currently unable to legally add support for Zwift controllers. If Zwift decide to permit their hardware to be used on TrainingPeaks Virtual, we would of course add support for it.

    The Kickr Climb is already fully supported - it is controlled however by a Kickr, and so needs to be configured on the trainer hardware, not in TrainingPeaks Virtual.

  12. I have to log in each time I fire up the app on my Android phone.

    I'd like it to default login to my indievelo credentials like it used to!

    4 votes

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    Thank you for your suggestion, and support for TrainingPeaks Virtual.

    The login using indieVelo credentials will shortly be retired and so the "Remember Me" functionality is deliberately disabled.

    If you log in using TrainingPeaks credentials, then these will however be remembered so you don't have to type them in each time.

  13. My heartrate and power settings have been incorrect at TPV since auto sync started, so I finally turned auto sync off. They're always correct in TP, and even after I manually adjust them at TPV to match TP ... they always change to incorrect zones in TPV.

    4 votes

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    1 comment  ·  Admin →

    Many thanks for your suggestion and support for TrainingPeaks Virtual.

    Rather than tracking this as a new feature, can you please reach out to the TrainingPeaks Virtual Customer Support (at virtual@trainingpeaks.com) who can help you resolve this.

  14. I see that the website indicates that in April a Subscription to TP premium is required to use TP virtual.

    Will there be a subscription option for non-analytical types that just want to ride for fun and health?

    2 votes

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    1 comment  ·  Admin →

    Many thanks for your suggestion and support for TrainingPeaks Virtual.

    It is worth noting that the price of TrainingPeaks Premium membership (approximately $10 / month when bought annually) is around half the price of other platforms. So even if you never use any of the other TrainingPeaks features, and just ride TrainingPeaks Virtual for fun / health, then it's already incredible value for money.

    Of course, we think that you'll like the TrainingPeaks Premium features as well, and it will therefore be a truly outstanding deal, but even if you don't, it's still an amazing deal that's far better than you would get anywhere else!

  15. Balance/ smoothness doesn't come through from my wattbike atom.

    1 vote

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    1 comment  ·  Admin →

    Many thanks for your suggestion and support for TrainingPeaks Virtual.

    TrainingPeaks Virtual just displays whatever data that your trainer / powermeter is broadcasting. If smoothness and effectiveness aren't being shown, it is because your device doesn't send that data to TPV. As such, this is something that you would need to take up with Wattbike to get them to broadcast that information.

  16. When I start the platform, it is normally to do an event. I have missed a few events in the past because the platform wants an update.

    The ability to choose 'skip' on the update with a reminder when you finish the ride would avoid this happening
    Alternatively an option to 'carry out update after workout'

    4 votes

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    1 comment  ·  Admin →

    Many thanks for your suggestion and support for TrainingPeaks Virtual.

    As another commenter has already noted, it is essential for events for all riders to be using the same version of the software to ensure fairness.

  17. The Fit file in the TrainingPeaks Virtual folder shows my actual ride over an hour on March 10, 2025. In TrainingPeaks Virtual under Profile/Activity History, however, there is only a ride of 7m 06 s over 1.6 km. This was also sent to TrainingPeaks and Strava. If I manually import the Fit file from the TrainingPeaks Virtual folder to TrainingPeaks and Strava, the actual ride is included. What happened? That shouldn't happen.

    1 vote

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    1 comment  ·  Admin →

    Many thanks for letting us know about this, and your support for TrainingPeaks Virtual.

    The most likely explanation for this is that you experienced internet issues while riding and went into offline mode. This meant that your computer was unable to send information about your ride to TrainingPeaks Virtual's servers - hence why they show a shorter ride than what you actually did.

    We are already looking at how to re-sync data after any loss in connectivity (and there's another user voice suggestion that covers this too),

  18. I noticed that I can connect Swift Play as a controller, but they don't show any functions. Is this a future feature as many folks have these and they would be great to be able to use without having to remove hands from the handlebars to use capabilities of TPV.

    2 votes

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    1 comment  ·  Admin →

    Many thanks for your suggestion and support for TrainingPeaks Virtual.

    Sadly, the Zwift controllers are encrypted which prevents anyone from (legally) reading the data from them without Zwift's permission. We'll update TPV to hide them from the pairing screen to avoid any confusion here.

    TrainingPeaks Virtual however fully supports all other 3rd party controllers - for example XBox, Playstation or Avotro, as well as homebrew controllers (e.g. Arduino based), so there are plenty of much cheaper and more widely available options for controlling TrainingPeaks Virtual than needing to use proprietary hardware locked to another platform.

  19. Today (first time after 4 mounths usage) the power meter value reports unrealistic values when cadence is lower 50rpm. Yesterday everything worked was fine as well (I mean smartrainer and powermeter were mathing each other).
    I don't think a smartrainer failure. Available for further clarification.

    1 vote

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    1 comment  ·  Admin →

    Many thanks for letting us know about this, and your support for TrainingPeaks Virtual.

    The values displayed in TrainingPeaks Virtual are just the data values that are broadcast by your equipment - so if the values are wrong, it's because your equipment is miscalibrated, and not anything to do with TrainingPeaks Virtual.

  20. Please help with pairing controls of Zwift Ride Bike into Trainingpeaks virtual mobile app android and ios. Also please confirm if PC windows and Mac plataform can be made or its lacking of the options

    I cant find the option to pair, config buttons.

    If not available please include in next release

    3 votes

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    Many thanks for your suggestion and support for TrainingPeaks Virtual.

    As another commenter has already noted, TrainingPeaks Virtual is currently unable to legally add support for Zwift controllers. If Zwift decide to permit their hardware to be used on TrainingPeaks Virtual, we would of course add support for it.

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