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TrainingPeaks Virtual Customer Feedback

TrainingPeaks Virtual Customer Feedback

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  1. Fix the 'Remember Me' when re-launching TPV from an existing TP account.

    3 votes

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  2. The distance of riders behind, especially the pace rider, is not visible, but hidden behind the effort/elevation chart on the bottom of the screen, once it reaches a certain distance, probably about 10 meters or so.
    It's pretty annoying. Mostly you want to check the distance when you got to the front of the group and make sure you're not too far.

    3 votes

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  3. I have been going back and forth with customer support, attempting to solve an Issue with using my Macbook with either ANT+ or Ethernet connection with TPV. I have pointed out SEVERAL times that the setup works perfectrly with ZWIFT and has worked for 2 years. I have not received ANY helpful information or assistance, and have asked to escalate the issue. I have been ignored. Instead I have received tips like the following:

    "To use direct connect, you should run an ethernet cable between your trainer and router, and then just use an ordinary wifi connection between your computer…

    5 votes

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  4. I had to log in and log out 4-5 times today before I could do my planned workout ride. The first several attempts there appeared to be a glitch with ERG mode. Power would not follow the workout rides target power ... it stayed way lower, regardless of my gearing or how hard I pedaled. On the 5th attempt, everything worked normally, and worked good through the entire ride?

    1 vote

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    Many thanks for letting us know about this, and your support for TrainingPeaks Virtual.

    Please can you send your log files to virtual@trainingpeaks.com and we can take a look at what is happening under the covers and how best to fix this for you.

  5. in the main screen, I see that below the live data, there are 3 different numbers for Power, HR, and Cadence. I would love to know what each number is. I know it's something to do with averages, maximums, and minimums, but I cannot find documentation on exactly what they are.

    3 votes

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    1 comment  ·  Admin →
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    Many thanks for your suggestion and support for TrainingPeaks Virtual.

    Improving the UI is firmly on our to-do list, and using tool-tips is a great suggestion. In the mean-time, the 2 values shown for cadence and heartrate are the average and maximum, and the 3 values shown for power are the average, normalized and maximum values.

  6. I tried the riding the FTP test (20 min) today and when it got to the free ride and turned off the ERG, I essentially could only free spin and could not apply any watts for the test. I ended the workout and tried to go back to the Terrain mode, but at that point my watts were stuck at a fixed 130 watts and it would not adapt to the Terrain mode again. I ended up stopping the ride all together and starting a new free ride where I was able to ride the Terrain once again. Was this…

    2 votes

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    Many thanks for letting us know about this, and your support for TrainingPeaks Virtual.

    Please can you send your log files to virtual@trainingpeaks.com and we can take a look at what is happening under the covers and how best to fix this for you.

  7. Sometimes if my laptop goes into sleep or runs out of power mid workout, it never then reconnects to the trainer - in pairing, it "looks" like it is connected, and you can even unpair and repair - but it gets no data.... I have to QUIT training peaks and restart before it reconnects - which is not good when I am mid workout.

    1 vote

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  8. When using Apple TV you don’t have an option to click or touch the button. You have to select it using the remote control. At the moment using blue on blue it’s not clear as to which is the active button. It could do with a bright border in a contrasting colour.

    7 votes

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  9. After a ride Virtual asks me if I want to discard the ride (I assume to stop it syncing to my TP account) but it ignores me and auto-saves to TP anyway. Then when a sync my watch to Garmin Connect (which is linked to TP) I have two workouts in my account for the one ride. It's easy enough to delete one but my TP account is also linked to WKO as well. The discard my ride button is ignoring me.

    6 votes

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  10. Aufnahme von Hf maximal und TF in die Rundenübersicht.

    0 votes

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  11. Loving the experience so far, it's great to be on the journey with you to make this a brilliant product. I'm already invested in this as I've ditched Trainer Road as it's not needed now to do my indoor sessions.
    Anyway. I have a bug that's been about for a while where when I close the program it just hangs, continues to play the music yet doesnt do a thing. I then have to go to task manager and kill the process. How do I send you the log files?
    Also, noticed on Saturday that riders wheels were 'buried' about…

    2 votes

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    1 comment  ·  Admin →
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    Thank you for letting us know about this issue, and your support for TrainingPeaks Virtual.

    Can you please send your log files to virtual@trainingpeaks.com and we can take a look and try to understand what might be happening here, and how best to fix this for you.

  12. My personal concern is the lack of différent possible world. I am just starting to ride on TPV and I am afraid it could be boring to ride on the same road all the time. I would also appreciate some longer courses with différent slopes.

    22 votes

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    Planned  ·  0 comments  ·  Admin →
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  13. Would be great if we could download Fascat workouts into the custom workout folder.

    3 votes

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    Planned  ·  1 comment  ·  Admin →
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  14. I tried TPV for the first time after looking around it a bit. Seems the Hub is the central point for things to happen. You enter your activity from there and then end up back there afterwards. Big problem for me was I couldn't find where to quit the thing. There is no obvious easy to see button to Exit!!! First few times I ended up force quitting because I couldn't find how to get out. Eventually I found the save and exit button hidden at the end of all the other stuff in Options!!! This is so difficult to…

    16 votes

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  15. Develop and include an easy to use Maximum Aerobic Power (MAP) Test for TP Premium subscribers to test themselves where intervals are 2min 30sec each and increase 25 watts each time. It should be developed such that users can choose/click “MAP Test”, do the test, including a built-in Warmup/Cooldown interval, and then be presented with their results once the test is completed. TP can then store a history of the MAP Tests or users can download a .pdf file to keep a history of them.

    8 votes

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  16. Ability to scroll through chats so you can go back though any advice or help

    2 votes

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  17. It would be helpful to pair my Garmin watch and Wahoo Kickr at the same time. I get my heart rate from my Garmin watch which won't pair with TPV so at the moment I'm recording 2 rides - one on my watch and one via TPV and then manually consolidating into one ride

    5 votes

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  18. The structured workouts I have in TP are my only option on that day and I cannot seem to select anything else. For example, I had a workout scheduled the other day but wanted to do the 20 minute race warmup that is in the TPV library first. I was unable to select that warmup first. Is this a me problem?

    6 votes

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    Planned  ·  0 comments  ·  Admin →
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  19. Wattbike Atom displays the current gear next to the virtual head in the HUD but the Wattbike Proton does not. Please implement this as it makes the user experience much better.
    Thanks
    Matt

    4 votes

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  20. It would be great to receive a email per completed activity with the fit file and details about the activity. Yesterday there where sync issues between TPV and TP. And on apple tv there seams to be no way to resync or send a completed workout if there are sync issues.

    7 votes

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