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TrainingPeaks Customer Feedback

Share Your Insights and Shape the Future of TrainingPeaks


At TrainingPeaks, we're committed to continually enhancing our platform to better serve your needs. Your feedback is essential in helping us achieve this goal. To submit your feedback:


  • Search for Your Idea: Before adding a new suggestion, take a moment to search for similar ideas. If you find one that matches, you can add your vote and contribute to the discussion with your comments.

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  • Rate an Idea's Importance: How important is this feature to you? Let us know by rating its importance helping drive our ever evolving roadmap.


Our product teams regularly review UserVoice contributions during our ongoing prioritization and product discovery process, so this is the best place to suggest the changes you want to see. 


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TrainingPeaks Customer Feedback

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8 results found

  1. Currently, you can only pay for a coach account using a credit or debit card. It would be great if PayPal were also an option.

    2 votes
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    0 comments  ·  Marketplace  ·  Admin →
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  2. Hi,

    I understand Athletes who purchase a Training Plan from the Training Plan store receive an email upon plan completion requesting they leave a Review. As yet, no one has left a Review for any of my TrainingPlans and when I enquire, Athletes tell me they either can't find the 'Review Request' email from TrainingPeaks (perhaps redirected to Junk mailbox)/they've simply missed it/forget.

    It would be really helpful if I, as the TrainingPeaks Coach and Author of a training plan, can also receive the email requesting a review - or at least the link to where the Athlete can leave…

    3 votes
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    1 comment  ·  Marketplace  ·  Admin →
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  3. I'm pushing 60 years old and still active but haven't run in a while. My recovery requirements are a lot longer than when I was 15 years old. I ran your training plan quiz and it suggested I go from couch to a sub 40 minute 10K for my first training plan. NOT!

    1 vote
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    1 comment  ·  Marketplace  ·  Admin →
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  4. I can only pay for my coaching account via a debit/credit card and not via Paypal. Any plans I sell, TP only pay to Paypal and not back to my credit card or direct to a bank account (preferable option).

    I have to move money from a paypal account to a bank account and incur transactions fees from Paypal for doing this. As from the 1 January 2024, Paypal have advised that they will be charging VAT applicable to my country and I will only be able to claim back the VAT at the end of a financial year when…

    7 votes
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    0 comments  ·  Marketplace  ·  Admin →
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  5. It would be helpful if an athlete can filter the training plans based on the gender of the plan author.

    1 vote
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  6. The price here in Brazil is very high; As a Athlet pays 500 reais necessary to see my graphics is very expensive for our reality (Brazil). I belive that is a fair price in maximum 200 reais. Other hand, I can see everything in garmin connect.

    2 votes
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  7. I'd like the ability to redirect to an external website after purchase of a plan from the TrainingPeaks store.

    4 votes
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  8. When athletes are searching for coaching type (triathlon, mountaineering, personal trainer, etc.) tactical athlete or coaching should be an option. A lot of coaches/ athletes in or associated with the military are using this platform to prep for selections, courses, etc. so I think it would help both the user and the coach to make it an option.

    4 votes
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