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TrainingPeaks Customer Feedback

Thank you for taking the time to share your thoughts on how TrainingPeaks can be even better! We are always looking for ways to improve our products, and constructive customer feedback has a direct impact on shaping our software. If you need help with TrainingPeaks, or need to report a problem, please contact our Support Team here: http://help.trainingpeaks.com

To stay up to date on our latest feature releases, please refer to our TrainingPeaks Feature Updates blog post:
http://home.trainingpeaks.com/blog/article/trainingpeaks-feature-updates

Thanks for your suggestions!

TrainingPeaks Customer Feedback

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48 results found

  1. As a user, I would like to go back an view the size of previous shoes when I order new ones of similar model or brand.

    Suggestion:
    Add a field to shoes in the Equipment section to add the shoe size.
    The user should be able to choose between the unit (EU, US, UK, etc.) OR the user should be able to enter each of the common sizes.

    1 vote
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  2. GOSTARIA DE UM LOCAL ONDE DESSE PARA COLOCAR SE O ALUNO PAGOU A MENSALIDADE OU PLANO.

    COM VALOR, DATA, DIA MES, ANO.

    6 votes
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  3. It has been almost 9 years since you said this wasn't on your road map. Well, the roads have definitely changed; maybe it's time to reevaluate that map! I was a die hard MFP user for many years. MFP has changed and it's not the program it once was for me and many others. LoseIt! is rapidly gaining traction as the primary tracking app for many users. I switched and have no desire to go back.

    The LoseIt! of today is not the LoseIt! of 2014. I looked at it back then as well. I choose MFP over it then…

    2 votes
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  4. I suspect that most of your users outside of the US are more familiar with the 24 hour clock.
    Most programs offer the user the choice.
    Or, you could probably detect the user's locale and adapt to that.

    3 votes
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  5. Whilst kayaking, SUP, surf ski etc might be individually a bit niche, a paddle sports workout type would benefit multi-sporters and paddlers would make quick visual checks of calendars, breakdowns etc so much nicer

    1 vote
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  6. Since TrainingPeaks doesn't differentiate between open water and pool swims most devices including Garmin watches, only support importing structured workouts from TP in Pool swim mode. Seems to me we are missing a trick as the pool environment is already structured! Set distances, pool clock etc., and many swimmers (and coaches) prefer not to use a watch in the pool. However, when we go out outside, we lose the wall clock and the lap lengths. To avoid the common trap of falling into “mono-speed” swimming we still need to provide structure. I do this by setting the intervals on duration…

    4 votes
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  7. Dear,
    I use many different health and fitness related apps, and it can be tricky to have the right data everywhere. One notable challenge is updating my weight across services without having to manually enter the number in at least 4 apps. Luckily I found out about a helpful app called HealthSync which automates this process for me. I can now update my weight in Garmin Connect and Health Sync automatically syncs this new value to Google Fit and Strava. Sadly, HealthSync is unable to work with Trainingpeaks. I got in touch with the creators and they told me they…

    1 vote
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  8. Please add "Average" to metrics "Overall Feeling" and "Motivation" so you don't have to choose between "Below Average" and "Above Average".

    My coach was asking me why I feel "below average" since a long time. I answered there is no possibility to choose "Average", only possibility to choose "Above Average" but I don't feel "Above Average" because I feel "Average".

    3 votes
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  9. Split the YELLOW workouts (shorter or longer than planned) into 2 different colors so that we can tell at a glance if they were shorter or longer.

    6 votes
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  10. Hi TP,
    App is great by why no Customer service/support ?
    I had issues using te 25% coupon for renewing for 2023 before 31 Dec.
    and was charged full price due to Auto renewal on Dec. 24.
    Kindly be so kind and credit this retroactively.
    Cheers,
    Zvi Schichter
    Jan- 5 - 2023

    3 votes
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  11. Periodically I want to see the mileage on my shoes so I know when I need to think about replacing them.

    Not sure when this changed, but when I click my name and settings, I can't go past the 1st tab/page and click equipment without getting an error that the passwords do not match. See attached.

    If I am already authenticated, why make me re-enter the password? I can click on subscriptions and get to my credit card with no additional security or password. Seems like a software update had un-intended consequences.

    1 vote
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  12. Currently the Red Amber Green colour coding is different between the web and iOS app.
    Therefore sub-consciously I always select a higher 0-10 value from the app than I would when determining the RPE of a session through the web interface.
    Purely aesthetic I know, but it would be really nice if the platforms aligned.

    3 votes
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  13. For easier syncing with a Google or other calendar, the option to bulk schedule workouts at a specific time each week would be helpful. For example, I have an athlete who syncs her TP with Google calendar and if I do not schedule a time for her workouts, it blocks her entire day as Busy. So I or she need to individually schedule each workout at a time each day. If we could schedule all workouts for each week with at 7am (or whatever time), that would be helpful.

    4 votes
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  14. Opening and closing the Charts Library changes the size of the chart window. This regularly results in the charts moving around to fit in the reduced window size. For example three columns of charts to two columns of charts.

    A 'snap to grid' or a 'chart lock' function where the charts never move unless dragged on purpose would be great.

    You can probably tell, I like my charts in a particular order. Having them in my chosen order helps quickly see where each of my athletes' are in their training and makes it less time consuming when reviewing multiple athletes…

    1 vote
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  15. Hi,

    Requests that there be an notification when my coach uploads a workout for me or makes a change in a workout that has not yet been done.

    Regards,
    Eliran Maayan

    16 votes
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  16. Hi colleges, I have a lot of work-outs in my library. Next tot strength & conditioning I also do CPET exercise testing (Cardio Pulmonary Exercise Testing). From that the athletes get training zones built on / derived from FTP/anaerobic threshold (VT2), but also from aerobic threshold/Fatmax (VT1). In the work-out in TrainingPeaks the 'units' are always % of anaerobic threshold or % of heart rate max. However, when I want my clients to do a warm up in zone 1, or a cooling down in the recovery zone (or a recovery phase during interval sessions), this can only be seen…

    1 vote
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  17. Link on TP Homepage only goes to Coach Match not Coach Search...

    https://www.trainingpeaks.com/find-a-coach/

    3 votes
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  18. The Structured Workout Builder for swimming workouts needs to be completely redesigned for high performance swimming in my opinion. Trying to apply what we do for running and cycling to swimming doesn't work. The new Garmin sync for structured swimming workouts just further drives down the wrong road.

    Here's what we need for a Structured Swim Workout builder.

    1. The "Units" in the Swim Structured Workout interval would just need to be 3 options. 1) Perceived Effort, 2) interval including rests, 3) interval excluding rests. This helps the swimmer learn how to swim on an interval.

    2. The interval is determined from…

    1 vote
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  19. Hi,
    Please would it be possible to set MAF heart rate (180-age) as a heart rate single zone for running and cycling? This would make it easier to write training sessions for MAF HR and also train in the right zone.
    Thanks
    Coach Karen

    2 votes
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  20. Welcome,

    For female athletes, separate menstrual periods may be useful information!

    4 votes
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