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TrainingPeaks Customer Feedback

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160 results found

  1. 2 Bugs, perhaps related.

    Context: I am subscribed to premium through apple subscriptions.

    Bug 1:
    When I go to the Analytics (peak performances) tab in the iOS app it says I'm not subscribed and pops up a bugged resubscribe window when I click "learn more". [Screenshot of bugged subscription screen attached].
    I have tried relogging after I have started the premium subscription, no fix.

    Bug2:
    In the browser, if I go to account settings and I'm looking at the modal in the middle 3rd of the window I can see that my "account type" is premium. However when I click…

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  2. For cycling workouts at a higher intensity, TP gives me completely meaningless minute spikes, as does FTP. Even Pipo Gana would not be ashamed of such values. Other applications (Strava, Garmin Connnect) evaluate the same activity correctly. Pedals (Favero Assioma) calibrated before each ride.

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  3. The Apple Watch is able to pick up weather data (conditions, temperatures, and humidity). The weather conditions are displayed in the run summary after each run. However, that data does not flow to TrainingPeaks. Is possible for the TrainingPeaks Product team to take a look and allow the weather data to be included when the run flows to TrainingPeaks? Thanks!

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  4. When changing the time of a workout, subscribed calendars (Google, iOS, etc) are not updated until the next day.
    Please push calendar updates/changes to the subscribed calendar immediately.
    I sometimes re-organize my calendars during the day and would like to have my training in the right time slot.

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  5. I would like to know or understand if this is possible. Example I enrolled on a 12 weeks plan in Zwift. My Zwift and TP are linked and sync when I performed a training. However what I want is to see in my tp calendar what is coming up this week or further in the future. Any suggestions?

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  6. I've had endless problems with the POS TP Virtual program. Back when it was IndieVelo it worked flawlessly. Now I swear to god 1 in 4 times it ruins my workout. I actually can not use this anymore, it's a detriment to my training.

    1. Nearly every time I open the app it forces me to close it, then update it, and open it again. I'm on my bike, ready to go. NOPE. Download something.

    2. It consistently breaks the ERG mode. Today I'm doing 15 second intervals, and it literally just stops using ERG mode and goes to terrain. No amount…

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  7. After adding a workout to my calendar from My Library, the only option to return to my calendar is arrowing back THREE times. That's annoying. TP needs to create a smooth transition back to the calendar. Let me know what you think. Thanks

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  8. In order to be able to use this app to manage my gym (and my riders), I need a QR code so the customers can enter the gym, pay through the system(is almost completed), and book different classes, and activities through the app. Also is nice to have the dietitian, doctor, physio, and psychologist to be able to see comments and goals for each week so (as a support team of the athlete/person) to have a common plan all in one place.

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  9. 1 kcal = 4.184 kJ. TP appears to use a very different metric for calculating kcal, as can be seen in the attachment.

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  10. 1 vote
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  11. When unable to train either because of an injury, or simply because of changes in circumstances for a time, it would be great if it was possible to suspend a subscription.

    To stop abuse:

    • a minimum suspension period of, say, 8 days - so that you can’t reactivate the account until at least 8 days have passed since the suspension.
    • after a suspension, at least a month until another suspension can occur.
    • no more than 2 suspensions (of however long) in a four month period.
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  12. I am creating my Winter workout plan. Ideally, I'd like to be able to create a custom warmup and cool down as individual workouts. Then, when I create my workouts, I can just import those two into each workout.

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  13. For each sub-sport type, allow for custom default equipment / shoes (trail running shoes vs. Road shoes or gravel bike vs. Road bike) so that we don’t have to manually update between sports

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  14. Unacceptable that you do not offer invoice in EUR Rouvy can do this also every company whereever it is located can do this

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  15. Hello,

    When I use HEART RATE in my structured SWIM sessions (NOT Pace) there is a bug.

    I use Rest intervals in seconds using the Recover option and set a Heart Rate target of Z1.

    When the distance is calculated the software adds metres to the overall distance when rest intervals are added.

    I want to use Heart Rate (not Pace) as some athletes do not want to do a time trail every few weeks to find out their Pace.

    Plus a lot of watches and devices like FORM can track heart rate easily now.

    Please can this be investigated…

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  16. Just adding this sport shouldn't be too difficult.
    Thanks in advance as you are way better than Strava.

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  17. Thank you for adding Equestrian as an activity type! You are a decade ahead of Strava. But, can you please add Bike as an equipment type? Right now I can only select one of my running shoes, but I view/track my riding mileage by creating each horse as a Bike.

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  18. I would love if the exercises for "strength" day workouts could be separated by category so they are easier to find.
    Category Examples
    Stretches
    Core
    Upper body
    Lower body
    Just to name... I have had issues searching because I typed in dumbbell press and nothing populated because in your system it's labeled DB instead. (Just a small annoyance that could be a much appreciated fix) Thanks!

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  19. There is a bug still unresolved.
    The members of my team are not automatically equipped with the team outfit.
    If they equip themselves with the outfit and leave TPV while saving, they are still not equipped by default with the correct outfit when they reconnect.
    When I was a member of IndieVelo, it worked perfectly... that’s no longer the case today!
    It is necessary that this bug be corrected as soon as possible!

    Thank you in advance for your feedback on this subject.

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  20. This is a request to consider charging premium subscription based on the regions.
    Different regions of the world pay a different price.
    This works as it has been adopted by many other organizations.

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