104 results found
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syncing issues
Having similar issues as others with rides not syncing back to TP. Group ride from yesterday did not sync. Saved in history.
1 voteMany thanks for letting us know about this, and your support for TrainingPeaks Virtual.
There was an isolated issue with synchronisation of FIT files from TPV to TP yesterday, that was quickly resolved. In general, the files already synchronise for every ride, and we'll continue to look at making that process more resilient in the future rather than tracking this as a separate issue in UserVoice.
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Verbindung mit apple tv
Die Verbindung am Apple TV kommt nicht zur Stande.
Sobald ich auf OK drucken, zum anmelden mit ein bestehendes Konto passiert nichts.1 voteMany thanks for reporting this, and your support for TrainingPeaks Virtual.
Please can you reach out to Customer Support (virtual@trainingpeaks.com) who can help you resolve this.
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bonjour, quand je lance l'application sur mon pc j'ai un message Updating process failed! même je réinstalle plusieurs fois l'application.
bonjour, quand je lance l'application sur mon pc j'ai un message Updating process failed! même je réinstalle plusieurs fois l'application.
1 voteMany thanks for reporting this, and your support for TrainingPeaks Virtual.
Please can you reach out to Customer Support (virtual@trainingpeaks.com) who can help you resolve this.
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v0.4.5 Avatar not moving
Since Friday morning, the TP Virtual has loaded correctly. In Ride mode, the avatar is on the screen, the sensor metrics are dislplayed, but when I begin pedaling the avatar does not move and the power and cadence metrics do not show. This happens in Workout mode, too.
1 voteMany thanks for reporting this, and your support for TrainingPeaks Virtual.
Please can you reach out to Customer Support (virtual@trainingpeaks.com) who can help you resolve this.
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install
Tpv Freezes
1 voteMany thanks for reporting this, and your support for TrainingPeaks Virtual.
Please can you reach out to Customer Support (virtual@trainingpeaks.com) who can help you resolve this.
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Support for more HR sensors
There is already a suggestion or report to support the Wahoo HR sensor, but many cheaper Chinese HR brands (Magene, Cycplus) either do not work at all or work unreliably (on Apple TV, via Bluetooth). These HR sensors work perfectly with Zwift, so it is technically possible to support them.
1 voteMany thanks for your suggestion and support for TrainingPeaks Virtual.
As far as we are aware, TrainingPeaks Virtual already supports all known Heartrate Monitors. It is therefore far more likely that the reason why a heart rate monitor does not appear to be working is due to the Apple TV hardware Bluetooth connection limit. Please see the following article for more details.
TrainingPeaks Virtual on Apple TV – TrainingPeaks Help Center
That said, If there is a specific make/model of Heartrate Monitor that is not working with other platforms (e.g. on PC / Mac), then please do raise this as a explicit new request and we can add support for it for you.
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custom workout
On my ipad i've added custom workouts files in /TPVirtual/Workouts.
As indicated.however i can see none of them appear when I select in TPV :
train -> Custom WorkoutsWhy ?
Thanks,1 voteMany thanks for your message and support for TrainingPeaks Virtual.
Can you please reach out directly to Customer Support at virtual@trainingpeaks.com who can help you resolve this.
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Can’t seem to connect to my Garmin Fenix 6 when I have broadcast heart rate turned on
Would be nice to be able to connect my Garmin Fenix 6 as my Heartrate monitor when I have turned on the Broadcast heartrate option on the watch
1 voteMany thanks for your suggestion and support for TrainingPeaks Virtual.
This however appears to be an issue between your watch and Garmin, and not something that TrainingPeaks Virtual can help resolve.
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Wattbike Atom pedal metrics
I’m using a Wattbike Atom but some of the information isn’t being displayed on the screen. You can see on the picture there are some blank fields. The pedal effectiveness dynamics are really useful so it would be good to see them displayed or have the opportunity to choose them. The Atom also has additional buttons on the lever hoods which would be good to enable.
1 voteMany thanks for your suggestion and support for TrainingPeaks Virtual.
TrainingPeaks Virtual displays whatever data your devices are transmitting, so if smoothness / effectiveness aren't being displayed, then this is because your pedals aren't broadcasting that information to TrainingPeaks Virtual.
If you would like this data to be available, then you would need to speak to the equipment manufacturer to get them to update their firmware to broadcast it...and then TrainingPeaks Virtual will automatically display it for you.
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report
Hi, it's not an idea but a report. I have a tacx neo bike, I can't understand why in terrono mode when I'm on the flat the resistance increases, while when going uphill the resistance decreases. Practically the opposite. I tried to set and try all the options on the settings page but it didn't change
Thank you1 voteMany thanks for your message and support for TrainingPeaks Virtual.
This appears to be an issue with your trainer, rather than the TrainingPeaks Virtual software. Please can you contact customer support at virtual@trainingpeaks.com who may be able to help you fix this.
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Make it possible for those who have transferred from IndieVelo to find their profile and rides. I haven't a clue and am not happy
IndieVelo transfer is impossible
1 voteMany thanks for your message and support for TrainingPeaks Virtual.
Merging of your indieVelo account to your TrainingPeaks account is already fully supported. Please just email Customer Support at virtual@trainingpeaks.com who can assist you with this.
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TPV doesn't run
Been using indieVelo for over a year. TPV doesn't run, just stuck at 100% screen.
1 voteMany thanks for your comment and support for TrainingPeaks Virtual.
Please can you contact Customer Support directly at virtual@trainingpeaks.com who can help diagnose this issue for you.
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anders@buschardt.dk
ERG is not working on my iPad/Tacx Neo setup - a setup where ERG works on both Zwift and TrainerRoad. I have tried with workouts importet from TP and workouts supplied by TPV. I have also tried checking / un-checking the Auto-Release ERG Mode whithout any impact.
1 voteMany thanks for your comment and support for TrainingPeaks Virtual.
Please can you contact Customer Support directly at virtual@trainingpeaks.com who can help you diagnose this issue.
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Recurring events
Add the ability to create recurring events, daily, weekly, monthly, etc. until a certain date or a certain number of times.
1 voteMany thanks for your suggestion and support for TrainingPeaks Virtual.
As another commenter has already noted, TrainingPeaks Virtual deliberately doesn't expose the ability to create recurring events to avoid spam on the calendar. You can however already just press the "copy" button which is displayed against your previously run events to create another one very easily (but deliberately, only one at a time).
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Discrepancy between virtual speed and real speed of rotation of the wheel in a trainer
The virtual speed in the game is calculated based on power. Unfortunately, the real speed of rotation of the wheel in a trainer very often does not correspond to the virtual speed. There is also no real response of the virtual speed to the change in cadence. I suggest you study the problem in detail and try to bring the behavior of the virtual bike closer to the real one. This is very important for the correct choice of real gears.
1 voteMany thanks for your suggestion and support for TrainingPeaks Virtual.
As another commenter has already noted, this isn't possible with the current trainer hardware as the hardware isn't aware of all the other factors that are happening in the virtual world.
In the future, then it would of course be great to be able to implement it, but to set expectations, that would require a new generation of trainer hardware to do.
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1 vote
Many thanks for your comment and support for TrainingPeaks Virtual.
Can you please reach out to Customer Support directly at virtual@trainingpeaks.com who can help resolve this for you.
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Download for Windows laptop
I have done two rides and had to download the app each time. Also, as I have to re-register and sign in each time it has an option to include the icon on the desktop which it does not do. Looking forward to future enhancements.
1 voteMany thanks for your suggestion and support for TrainingPeaks Virtual.
The install of TrainingPeaks Virtual already should do exactly as you have described - install once, provide an icon on your desktop, and you only need to provide username/password once.
Please do reach out to Customer Support however if there is a specific issue with the configuration of your device.
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w/kg next to rider's names in position box vs speed (km/hr)
When riding in a group workout event, why not show the w/kg next to the rider's names in lieu of speed expressed in km/hr, which I find useless.
1 voteMany thanks for your suggestion and support for TrainingPeaks Virtual.
Watts per Kilo are however very deliberately not shown. Please see the following article which explains why and what we do instead to help with your training and racing experience.
TrainingPeaks Virtual Rider Weight and Displaying Effort – TrainingPeaks Help Center
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Accuracy and transfer of elevation gain on TPV with Strava
Ensuring elevation gain on TPV is accurately uploaded into Strava. TPV 2023m Strava 1989m for the same ride!?
1 voteMany thanks for your suggestion and support for TrainingPeaks Virtual.
This difference happens as a result of the accuracy of TrainingPeaks Virtual compared to Strava - specifically, TrainingPeaks Virtual uses the exact height for any elevation gains, whereas Strava uses data rounded to the nearest meter.
This means that, for example, if you were to go up a small 25cm lump in the road four times, TrainingPeaks Virtual would count it as 1m elevation gain (4x0.25 = 1), but Strava would count it as 0 elevation gain (4x0 = 1) purely because of the difference in rounding.
Whilst this might not seem very much, over a long ride those differences gradually add up to give the overall difference in values that you see.
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A toggle on/off to identify bots and humans.
Many people wish bots (or humans) to be identified when racing. During races there should be an option to identify bots/humans. This could be on a toggle switch to suit both those who wish to identify bots and also those who do not wish to identify bots.
1 voteMany thanks for your suggestion and support for TrainingPeaks Virtual.
We take it as a huge compliment that it is not possible to tell the difference between a bot and a human when racing!
After an event, the event organiser can choose to be immediately emailed with the results of the event, and these will indicate to them who was human and who was a bot - it is then deliberately left as a choice for the organiser whether to share that with the participants or not.
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