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TrainingPeaks Virtual Customer Feedback

TrainingPeaks Virtual Customer Feedback

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How can we improve TrainingPeaks Virtual?

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364 results found

  1. PAIRING: How do I escalate a support issue?

    I have been going back and forth with customer support, attempting to solve an Issue with using my Macbook with either ANT+ or Ethernet connection with TPV. I have pointed out SEVERAL times that the setup works perfectrly with ZWIFT and has worked for 2 years. I have not received ANY helpful information or assistance, and have asked to escalate the issue. I have been ignored. Instead I have received tips like the following:

    "To use direct connect, you should run an ethernet cable between your trainer and router, and then just use an ordinary wifi connection between your computer…

    6 votes
    Future Opportunity  ·  10 comments  ·  Admin →
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  2. EXTERNAL: Event - Big TrainingPeaks Sponsored Event

    I think it would be really fun to have a big event to celebrate and kick-off the new TPV platform with a bunch of popular/famous YouTube cyclists (and non-YouTube as well) to draw intrigue and attention to the platform on social media!

    I think it would be fun for those already on the platform but also a great publicity campaign and way to bring new people onto the platform while it is still free!

    13 votes
    Future Opportunity  ·  2 comments  ·  Admin →
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  3. WORKOUTS: Add workout rpm target to interval list

    Would be really helpful to see during a workout what the rpm target is for a given interval if one has been set. Would appear to be plenty of room. E.g. 200W(90 rpm). This way you can see what is coming up in addition to just the watts and be prepared for it.

    15 votes
    Planned  ·  0 comments  ·  Admin →
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  4. EVENTS: Auto-End Elimination Races and Declare Winner When One Rider Remains

    Case:

    An elimination race setup without bots filling the pen.
    Example: A 30-lap elimination race where one rider is eliminated per lap. If only 20 human riders start, after 18 laps, only two remain for the final sprint.

    Result:

    After the 19th lap, the winner is determined. However, if this rider stops and exits the race, they receive a disqualification (DQ). Currently, the winner must complete all remaining laps to officially finish and win the race.

    Request:

    Once only one rider remains in an elimination race, they should be declared the winner, and the event should end, disregarding the remaining…

    8 votes
    Future Opportunity  ·  0 comments  ·  Admin →
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  5. EVENTS: Ability to set weather conditions for events run at different time slot eg a TTT event

    When setting up a TTT event we should have the ability to set weather conditions
    Eg fix the weather setting so all TTT events have the same setting when ridden at different times
    As an example wind speed starting from the North 7mph , pivoting at a pre set motion , so 5 min into the event it may be coming from the North East.
    Also have the ability to set the wind speed with a variable speed.
    Challenge is to ensure these settings can be replicated so all events have the same variables
    This will improve the limited TTT…

    10 votes
    Future Opportunity  ·  2 comments  ·  Admin →
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  6. TP SYNC: Utilise real life data in TP to improve TP Virtual Power performance knowledge.

    Many people have poor virtual power data particularly after the summer of riding outside. Using the real life data for the critical power and performance verification in TP Virtual would give better information. Whilst there is often some difference in the power from outside to virtual data this would be discernible within the data that TP holds.

    19 votes
    Future Opportunity  ·  0 comments  ·  Admin →
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  7. UI/UX: Data fields for last lap / previous laps

    It is not practical to use ERG mode for the majority of HIIT workouts. When riding outdoors, I am typically checking the power (and HR, cadence) of the last interval during the recovery interval, so I have ample time to decide if I am still reaching my target values. It would be nice to have a similar feature (last lap data fields) as well as a lap history available.

    16 votes
    Future Opportunity  ·  2 comments  ·  Admin →
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  8. PLATFORMS: Mac - Intermittent graphics issue on some intel Macs

    On my Mac (MacBook Pro, 2019, Sequoia) TPvirt seems to have problems with the graphics. Please find attached a clip of this problem and the log file.

    13 votes
    Planned  ·  6 comments  ·  Admin →
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  9. EVENTS: PV DQs warning first

    For PV DQs for e.g. micro-bursting, give one warning before DQ. This would give inadvertent riders an opportunity to reflect and correct, but not unduly help those trying to game the system. (In fact in this situation the only way to game the system is to pedal in a more satisfactory style anyway)

    11 votes
    Future Opportunity  ·  1 comment  ·  Admin →
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  10. UI/UX: Picture in Picture mode on Apple tv

    Support for Picture in Picture mode on ATV would allow us to watch e.g. Netflix while riding in TPV. The idea is to have Netflix occupy the full screen and have TPV on a smaller overlay in the corner

    16 votes
    Future Opportunity  ·  1 comment  ·  Admin →
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  11. UI/UX: buttons "menù" and "workout" that appear in the bottom letf corner of the display

    Hi

    I train TPVirtual with iPad 13" PRO (iOS 18.1), GAME RELEASE 0.4.2 (latest).

    When application starts everything sounds good.
    It works perfectly.

    But...
    if you touch the display for any reason (just to give ride-on, change the view, give a look to the menù...) the risk (randomic events) is that the "menu and workout" commands appear in the bottom corner (on the left).
    After 5" all the rest of the buttoms disappear (I mean the buttoms such "left... right... pause... view.. erg... kudos... intensity"... and so on) but the "menù" and "workout".

    They remain visible in a "ON position"…

    11 votes
    Planned  ·  6 comments  ·  Admin →
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  12. UI/UX: 'Start now' button for private event creation

    When creating a custom event for yourself (e.g. a quick race, workout sim, etc) it should be possible to launch it immediately from the configuration page, rather than scheduling it for 10 minutes time and then waiting for it start.

    17 votes
    Future Opportunity  ·  1 comment  ·  Admin →
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  13. EVENTS: Finish line animations, replay and podium

    The finish line in all virtual racing sims is dull - there is no celebration, no podium, no photo finish or specific finish line camera. All of these things could make finishes much more exciting and viewable.

    Finish line celebration animations could be unlockable.

    14 votes
    Future Opportunity  ·  4 comments  ·  Admin →
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  14. EVENTS: Post event experience

    At the end of an event, participants should enter a coffee shop / clubhouse etc where the results are displayed, there is a podium, you can view the results, and importantly can discuss the race with others that took part - give chapeaus, etc. Avatars could be on turbo trainers so that you can also cool down.

    It's a bit of a damp squib when an event finishes and everyone just rides off.

    17 votes
    Future Opportunity  ·  1 comment  ·  Admin →
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  15. OTHER: Auto-translate messsages

    Translate messages users posted into your own language. (Google translate API, perhaps)

    9 votes
    Future Opportunity  ·  1 comment  ·  Admin →
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  16. WORLD: Routes - Indoor velodrome, no gradient, no wind etc.

    An indoor velodrome, no gradient except banking, no wind, no weather etc.
    For those who want a consistent training environment for whatever reason.
    Being connected to the road network (ride in/out) would be super cool.

    14 votes
    Future Opportunity  ·  1 comment  ·  Admin →
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  17. WORLD: Routes - more free rides

    I'd like to see more middle distance free rides between 20-50 miles with a variety of climbing . . . just more variety. Thanks!

    12 votes
    Planned  ·  4 comments  ·  Admin →
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  18. FITFILES: Warning if ride is not being recorded

    I've lost data of a couple of rides now. It's very frustrating when everything looks fine during a workout only to discover once you are done that all the work you did wasn't recorded.
    A warning about i.e. server connection issues would let me take action and restart the app.

    14 votes
    Planned  ·  0 comments  ·  Admin →
    How important is this to you?

  19. PAIRING: Allow Climb to change gradients during Train/Workout mode to match the route

    Allow the KICKR to change the gradient of the KICKR Climb when doing a workout from the Train menu.

    Using the Climb remote control you can already lock it if you want to, so allow users to have it vary automatically if they want. If there is a training reason then maybe add a message recommending user to keep it at 0%.

    6 votes
    Future Opportunity  ·  4 comments  ·  Admin →
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  20. WORLD: Avatars - change position to standing when climbing

    Change avatar’s sitting position to standing when approaching and climbing an incline…

    5 votes
    Future Opportunity  ·  5 comments  ·  Admin →
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