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TrainingPeaks Virtual Customer Feedback

TrainingPeaks Virtual Customer Feedback

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  1. Case:

    An elimination race setup without bots filling the pen.
    Example: A 30-lap elimination race where one rider is eliminated per lap. If only 20 human riders start, after 18 laps, only two remain for the final sprint.

    Result:

    After the 19th lap, the winner is determined. However, if this rider stops and exits the race, they receive a disqualification (DQ). Currently, the winner must complete all remaining laps to officially finish and win the race.

    Request:

    Once only one rider remains in an elimination race, they should be declared the winner, and the event should end, disregarding the remaining…

    9 votes

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  2. I have been going back and forth with customer support, attempting to solve an Issue with using my Macbook with either ANT+ or Ethernet connection with TPV. I have pointed out SEVERAL times that the setup works perfectrly with ZWIFT and has worked for 2 years. I have not received ANY helpful information or assistance, and have asked to escalate the issue. I have been ignored. Instead I have received tips like the following:

    "To use direct connect, you should run an ethernet cable between your trainer and router, and then just use an ordinary wifi connection between your computer…

    7 votes

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  3. Would be really helpful to see during a workout what the rpm target is for a given interval if one has been set. Would appear to be plenty of room. E.g. 200W(90 rpm). This way you can see what is coming up in addition to just the watts and be prepared for it.

    16 votes

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    Planned  ·  0 comments  ·  Admin →
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  4. When the team manager creates a new event that gets posted to the team page on the Virtual Hub, it would be great if team members could get notified of the new event.

    12 votes

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  5. Include the displayed Moxy/SMO2 data in the uploaded .fit file

    10 votes

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    Planned  ·  7 comments  ·  Admin →
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  6. ANT+ doesn't work on Android with Virtual. USB Garmin ANT+ stick is connected. Devices can connect to other apps but not Virtual..

    9 votes

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  7. When setting up a TTT event we should have the ability to set weather conditions
    Eg fix the weather setting so all TTT events have the same setting when ridden at different times
    As an example wind speed starting from the North 7mph , pivoting at a pre set motion , so 5 min into the event it may be coming from the North East.
    Also have the ability to set the wind speed with a variable speed.
    Challenge is to ensure these settings can be replicated so all events have the same variables
    This will improve the limited TTT…

    10 votes

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  8. Many people have poor virtual power data particularly after the summer of riding outside. Using the real life data for the critical power and performance verification in TP Virtual would give better information. Whilst there is often some difference in the power from outside to virtual data this would be discernible within the data that TP holds.

    19 votes

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  9. The experience for me so far has been extremely poor and frustrating because I have gotten a "network error" issue and the ride shuts down mid-way through a workout. That's a super frustrating experience..it has not happened to me on Zwift. I'm not sure if it's a clientside or serverside issue but the app needs to allow a workout to continue even if there is a blip in the network.

    I'm trying my third workout tonight but if this happens a third time I'm probably not coming back.

    9 votes

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    Many thanks for letting us know about this, and your support for TrainingPeaks Virtual.

    This appears to be a bug as the platform should already allow you to continue riding on your own (and therefore able to complete a workout) even if you are disconnected from the server, for whatever reason.

    We've turned on some advanced logging for your account so if this happens again we'll get full diagnostics and will be able to understand what is different about your system's configuration compared to others (who don't see this issue) and to debug and fix the issue quickly for you.

  10. It is not practical to use ERG mode for the majority of HIIT workouts. When riding outdoors, I am typically checking the power (and HR, cadence) of the last interval during the recovery interval, so I have ample time to decide if I am still reaching my target values. It would be nice to have a similar feature (last lap data fields) as well as a lap history available.

    16 votes

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  11. 13 votes

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    Planned  ·  6 comments  ·  Admin →
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  12. For PV DQs for e.g. micro-bursting, give one warning before DQ. This would give inadvertent riders an opportunity to reflect and correct, but not unduly help those trying to game the system. (In fact in this situation the only way to game the system is to pedal in a more satisfactory style anyway)

    11 votes

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  13. There is a TrainingPeaks Virtual Discord server - which was working great for couple of years, however Discord now wants the user's phone number in order to allow posting. I believe this is a security issue - I should not be forced to provide my phone number to unrelated 3rd party in order to discuss TrainingPeaks product.
    It would be much better for TrainingPeaks to host a dedicated web forum (ex. using Discourse like many other similar products do).

    6 votes

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  14. Support for Picture in Picture mode on ATV would allow us to watch e.g. Netflix while riding in TPV. The idea is to have Netflix occupy the full screen and have TPV on a smaller overlay in the corner

    16 votes

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  15. Hi

    I train TPVirtual with iPad 13" PRO (iOS 18.1), GAME RELEASE 0.4.2 (latest).

    When application starts everything sounds good.
    It works perfectly.

    But...
    if you touch the display for any reason (just to give ride-on, change the view, give a look to the menù...) the risk (randomic events) is that the "menu and workout" commands appear in the bottom corner (on the left).
    After 5" all the rest of the buttoms disappear (I mean the buttoms such "left... right... pause... view.. erg... kudos... intensity"... and so on) but the "menù" and "workout".

    They remain visible in a "ON position"…

    11 votes

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    Planned  ·  6 comments  ·  Admin →
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  16. Sync rides to Suunto App platform with proper power and TSS values so that it gets integrated within Suunto fitness management

    6 votes

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  17. When creating a custom event for yourself (e.g. a quick race, workout sim, etc) it should be possible to launch it immediately from the configuration page, rather than scheduling it for 10 minutes time and then waiting for it start.

    17 votes

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  18. The finish line in all virtual racing sims is dull - there is no celebration, no podium, no photo finish or specific finish line camera. All of these things could make finishes much more exciting and viewable.

    Finish line celebration animations could be unlockable.

    14 votes

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  19. At the end of an event, participants should enter a coffee shop / clubhouse etc where the results are displayed, there is a podium, you can view the results, and importantly can discuss the race with others that took part - give chapeaus, etc. Avatars could be on turbo trainers so that you can also cool down.

    It's a bit of a damp squib when an event finishes and everyone just rides off.

    17 votes

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  20. Translate messages users posted into your own language. (Google translate API, perhaps)

    9 votes

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