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TrainingPeaks Virtual Customer Feedback

TrainingPeaks Virtual Customer Feedback

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  1. When you are working on a iPad and importing workouts and you have multiple workouts in the same day you can’t change the order of the workouts. Small thing but can get annoying especially if you want your athlete to do a particular workout first.

    1 vote

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  2. Yesterday I updated 2 HRM's polar H10 and Verity Sense to the newest polar firware. I tried to connect the h10 devices to tp virtual - it sees the device but no hr transmitted, tried verity sense - same issue. Last connected 2 days ago no issues. Checked in wahoo head unit / garmin forerunner both see devices and transmit hr. Also it no longer see the forerunner HR. Any issues I can address? thanks

    1 vote

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  3. There has to be a better way of doing updates. It would be great if the request to downloads of new updates be moved from the start of a session to the end of a session. Zwift does this as well and its a really bad design. If the software update is a large download an you have a slow connection, you can be blocked from starting your cycle session for quite some time or even miss a scheduled race which is worse. I would like to a option/warning at the end of my session to do the update now…

    3 votes

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  4. Would be really helpful to see during a workout what the rpm target is for a given interval if one has been set. Would appear to be plenty of room. E.g. 200W(90 rpm). This way you can see what is coming up in addition to just the watts and be prepared for it.

    17 votes

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    Planned  ·  0 comments  ·  Admin →
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  5. It seems that I suffer from a lot of dropouts on my ANT+ connection, enough to trigger Performance Verification (PV) removing me from a race. Now, I am absolutely fine with this, but I’m finding it very hard to trace the issue, especially because the only way to know it happening is to set up a race with PV on, and see what happens for every idea I have.

    Now, I understand the reasoning that other aspects of PV can’t be fed back on live when just riding around so people don’t learn how to game the PV system, but…

    4 votes

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    Planned  ·  0 comments  ·  Admin →
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  6. When creating a custom event for yourself (e.g. a quick race, workout sim, etc) it should be possible to launch it immediately from the configuration page, rather than scheduling it for 10 minutes time and then waiting for it start.

    21 votes

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  7. Case:

    An elimination race setup without bots filling the pen.
    Example: A 30-lap elimination race where one rider is eliminated per lap. If only 20 human riders start, after 18 laps, only two remain for the final sprint.

    Result:

    After the 19th lap, the winner is determined. However, if this rider stops and exits the race, they receive a disqualification (DQ). Currently, the winner must complete all remaining laps to officially finish and win the race.

    Request:

    Once only one rider remains in an elimination race, they should be declared the winner, and the event should end, disregarding the remaining…

    9 votes

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  8. An area for uploading and previewing race brandings and team jerseys would be great. Currently it takes around 1 week to get a new branding approved without the possibility to get a preview.
    For me I can do a workaround with Blender, but not everybody has these abilities.

    1 vote

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  9. Please add an option to exclude zero values from cadence and power averages. You can do this on most bike computers, it would be nice to have it on screen too. Basically, if you coast, your averages sink and then you are left chasing the targets the rest of your interval, which is reality, but there are also benefits to being able to exclude the zeros in the averages shown.

    1 vote

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  10. I have been going back and forth with customer support, attempting to solve an Issue with using my Macbook with either ANT+ or Ethernet connection with TPV. I have pointed out SEVERAL times that the setup works perfectrly with ZWIFT and has worked for 2 years. I have not received ANY helpful information or assistance, and have asked to escalate the issue. I have been ignored. Instead I have received tips like the following:

    "To use direct connect, you should run an ethernet cable between your trainer and router, and then just use an ordinary wifi connection between your computer…

    7 votes

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  11. Depending on race situation, where my name appears in the list can be improved. In the attached screenshot, I am riding at back of a group of 15.
    It would be better if my name scrolled to 9th on this list so I can see more of whom I’m riding with. I don’t need to see 4 riders who are 30+ seconds behind: one rider is sufficient and I can check the groups on the road for more details

    5 votes

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  12. The experience for me so far has been extremely poor and frustrating because I have gotten a "network error" issue and the ride shuts down mid-way through a workout. That's a super frustrating experience..it has not happened to me on Zwift. I'm not sure if it's a clientside or serverside issue but the app needs to allow a workout to continue even if there is a blip in the network.

    I'm trying my third workout tonight but if this happens a third time I'm probably not coming back.

    10 votes

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    Many thanks for letting us know about this, and your support for TrainingPeaks Virtual.

    This appears to be a bug as the platform should already allow you to continue riding on your own (and therefore able to complete a workout) even if you are disconnected from the server, for whatever reason.

    We've turned on some advanced logging for your account so if this happens again we'll get full diagnostics and will be able to understand what is different about your system's configuration compared to others (who don't see this issue) and to debug and fix the issue quickly for you.

  13. There way a previous request but I think it was misunderstood.

    Can we have a filterable public ladder of ARR ranks. This gives some incentive for competitive to move up the ladder and participant in different types of event.

    It should be filterable, e.g. by country, age group, gender etc.

    8 votes

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  14. The mobile app for iOS, when you enter a chat message it sends 2 messages in the game (duplicates). Seems a bug?

    1 vote

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  15. Allow the KICKR to change the gradient of the KICKR Climb when doing a workout from the Train menu.

    Using the Climb remote control you can already lock it if you want to, so allow users to have it vary automatically if they want. If there is a training reason then maybe add a message recommending user to keep it at 0%.

    7 votes

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  16. When the team manager creates a new event that gets posted to the team page on the Virtual Hub, it would be great if team members could get notified of the new event.

    12 votes

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  17. Could you implement different sized riders by using the user height data? This could potentially also require size selection for the bikes as well. I mean why should 160cm user look same sized as 210cm user in TPV?

    I assume the user height and weight data is already used in calculating the resistance when riding uphill (how about downhill?) but do you also consider the height for the increased body surface area to have an increased wind resistance? Or when pacing a taller rider one could have more/better draft?

    18 votes

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    Many thanks for your suggestion, and support for TrainingPeaks Virtual.

    To confirm, the TrainingPeaks Virtual physics engine already takes into account the height and weight of riders, so - to use your example - you will already experience a higher drafting effect when sitting behind a larger rider.

    All that is currently missing is the graphical representation of that.

  18. Many people have poor virtual power data particularly after the summer of riding outside. Using the real life data for the critical power and performance verification in TP Virtual would give better information. Whilst there is often some difference in the power from outside to virtual data this would be discernible within the data that TP holds.

    19 votes

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  19. Change avatar’s sitting position to standing when approaching and climbing an incline…

    6 votes

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  20. The finish line in all virtual racing sims is dull - there is no celebration, no podium, no photo finish or specific finish line camera. All of these things could make finishes much more exciting and viewable.

    Finish line celebration animations could be unlockable.

    16 votes

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