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TrainingPeaks Customer Feedback

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TrainingPeaks Customer Feedback

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360 results found

  1. Recently my mobile and also desktop is logging me out frequently. I have to input my user and password frequently. This was not happening before.

    I also remark that Strength sessions are not being synchronised with my personal calendar (google). All other sessions sync correctly.

    1 vote
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    0 comments  ·  Programming  ·  Admin →

    An update to the mobile apps is available now that fixes the annoying issue of a consistent logout experience. Please update to 12.88.0 and report back if you experience any issues. Thanks for your patience.

  2. Canot log in to mobile app ..says username pw incorect
    ..while sane works here.

    Also from the last few days have had to enter username and passwords each time i opened the mobile app.. please fix that also

    1 vote
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    0 comments  ·  Programming  ·  Admin →

    An update to the mobile apps is available now that fixes the annoying issue of a consistent logout experience. Please update to 12.88.0 and report back if you experience any issues. Thanks for your patience.

  3. Last few days, each time i open tp I've to enter my login & password ... which is very annoying ....and now since yesterday ..i cannot login from my mobile app
    .. getting an error username or password incorrect and says user not found when i did forgot password.

    The username pw works on the desktop
    . Please get this fixed asap

    1 vote
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    0 comments  ·  Programming  ·  Admin →

    An update to the mobile apps is available now that fixes the annoying issue of a consistent logout experience. Please update to 12.88.0 and report back if you experience any issues. Thanks for your patience.

  4. When I want to access to TP via app, I have to put every time my user and password. This is something new, and terrible. I don't want to put over and over and over again my password to access to TP, I just want the app remembers me, as it used to do until the last update. Please, fix it ASAP.

    4 votes
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    1 comment  ·  Mobile  ·  Admin →

    An update to the mobile apps is available now that fixes the annoying issue of a consistent logout experience. Please update to 12.88.0 and report back if you experience any issues. Thanks for your patience.

  5. For New Strength Workout Builder, it would be helpful to be able to search for exercise routines by targeted muscle group. Accordingly, this would require all exercise routines be tagged by muscle group(s). For example, there are days were I want to focus on glute strength workouts, and it would help if I could simply pull up all workouts that target this muscle group via a search of targeted muscles. This could add more variety to workouts as coaches can add new exercise routines that they weren't familiar with or didn't think about.

    3 votes
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    0 comments  ·  Programming  ·  Admin →
  6. All of a sudden I have to login every time I open the app. Why?

    10 votes
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    1 comment  ·  Admin →

    An update to the mobile apps is available now that fixes the annoying issue of a consistent logout experience. Please update to 12.88.0 and report back if you experience any issues. Thanks for your patience.

  7. As the winter training season approaches I’m using the workout builder in TP to create some structured workouts to see me through the off-season in TP Virtual.
    I’d like to include some on screen text reminders to encourage me to do things like “take a drink” or “don’t give up”.
    I can easily add text so that it appears at the start of the segment using the “add comment” box in the workout builder but I’d like to have comments that come up at specific times within the segment so for example to have the “take a drink” comment come…

    1 vote
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    0 comments  ·  Programming  ·  Admin →
  8. When
    - editing an activity
    - adding a chart to the dashboard

    It's not possible to distinguish between walk and hike but they are very different activities.

    That is quite a lack of information.

    I think that Hike should be considered as a different sport type, like other platforms do.

    3 votes
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    0 comments  ·  Mobile  ·  Admin →
  9. We already have the App in Spanish, so now the Web (for coaches and athletes, but especially the first) should follow the steps...
    Out community would appreciate it a lot

    1 vote
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    0 comments  ·  Web  ·  Admin →
  10. Hello, this system is perfect, but it could be even better if it had the option to change the language to Brazilian Portuguese in both the web and mobile versions. Your system is widely used in Brazil, and it would be very valuable. Thank you.

    3 votes
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    Completed  ·  1 comment  ·  Other  ·  Admin →
  11. Weather data is no longer showing up in the UI, even for athletes that have a city entered in, and the weather option is enabled.

    3 votes
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    Completed  ·  0 comments  ·  Other  ·  Admin →
  12. Be able to add a hidden note within a workout. For example, I want to remind myself to check a specific metric or benchmark for an athlete in a workout. So when I open the completed workout for review, I can see a note I left myself to check x,y,z within that workout. But the athlete cannot see that hidden note I left myself in their workout.

    1 vote
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    Completed  ·  0 comments  ·  Admin →
  13. 1 vote
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    Completed  ·  0 comments  ·  Mobile  ·  Admin →
  14. It would be a lot easier if you could jump straight to a riders calendar by clicking on the riders name when I am on "my athletes" calendar view (screenshot attached). Also making it easier and quicker to see and access a riders current FTP. Thanks

    1 vote
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  15. Cant submit our thoughts with a broken link on the new Payments page

    1 vote
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    Completed  ·  1 comment  ·  Admin →
  16. It would be great for athletes to have the ability to choose their event priority (a race, b race, c race) when adding an event to their calendar. Adding the drop-down from the ATP window would be perfect!

    1 vote
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    Completed  ·  0 comments  ·  Admin →
  17. This was a pretty critical feature for me. For years, both my coach and I would drop a bunch of workouts on a Sunday/Monday, then I'd drag them into the days I could get them done. This became non-functional about a month ago. Now I have to individually Cut, then Paste, each object. Why this backsliding?

    1 vote
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    Completed  ·  0 comments  ·  Web  ·  Admin →
  18. When I am adding a metrics and start typing into note, after 2-3 chars the side bar pop up and interrupt note writing. Please fix, it is extremly irritating that I need to close side bar during note writing.

    3 votes
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    0 comments  ·  Web  ·  Admin →
  19. I have posted a workout. I think possibly my Garmin has done some auto lap, but clearly the way TP is reporting the workout intervals has somehow got out of sync.

    You can see clearly here that the interval bar chart and the power line graph are out of sync, which means when I select a lap from the list, it picks the right part on the line graph (a rest interval), but the wrong section of the bar chart.

    It would be really useful in the lap summary table to have target power range and achieved power range displayed,…

    3 votes
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    Completed  ·  0 comments  ·  Admin →
  20. I am having issues with TrainingPeaks on my desktop. Unfortunately, I need to shift my training by a week on multiple periods due to my schedule. However, when I select "shift" for my workouts, it eliminates them altogether rather than shifts them down the calendar. Can anyone help me with this? Thank you!

    1 vote
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    Completed  ·  0 comments  ·  Other  ·  Admin →
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