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TrainHeroic Customer Feedback

TrainHeroic Customer Feedback

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  1. When creating a program, alongside Last and Working Max, have another piece with 'date last programmed' so when working with return clients, you can easily see when the last time you programmed an exercise is

    1 vote

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    0 comments  ·  Programming  ·  Admin →
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  2. 2 votes

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  3. 2 votes

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    0 comments  ·  Mobile  ·  Admin →
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  4. When you’re in the message tab, chatting with athletes, it could be nice to be able to click their name in the top and go directly to their training calendar.

    1 vote

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    0 comments  ·  Communication  ·  Admin →
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  5. Request: Allow attaching videos to a specific exercise and/or superset. Then allow the coach to provide feedback for that particular exercise and/or superset. Integrate the coach’s feedback from the previous weeks into the current session for the current same exercise, allowing me to implement the coach's feedback.

    Current state: I send 7-10 videos every workout. My coach comments on every one of those, and that happens 4 times/week. So that’s up to 40 videos with 40 comments about my form that I need to take into account the next week.

    The next week, for every single exercise, I have to…

    1 vote

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  6. 2 votes

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  7. I would like Train Heroic to add a "Test Purchase" feature, that would allow you to see exactly what a consumer sees and feels throughout the whole purchasing process. I emailed about this, asking if making an actual purchase of our program on Market Place for $15 (Train Heroic's would be the only way to get the full consumer experience and you've responded with a yes.

    I propose adding a mock feature, that will allow you to put in a dummy credit card, let it be accepted and receive the exact simulation of the client's experience.

    1 vote

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    0 comments  ·  Marketplace  ·  Admin →
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  8. When a new athlete has a personalized program or is under one of our programs, multiple users find the "FREE" Train Heroic Sessions in their library, (BODYWEIGHT LOWER-BODY HIIT, BACK & BICEPS ETC) it can make it pretty confusing to find their program. Also, could potentially discourage client retention by clients just selecting your pre-made sessions. As a coach, putting all the time into designing programs and creating them to be undercut is a bit disheartening. I've emailed about this previously and have heard nothing back, any change this is being worked on?

    1 vote

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  9. Allow for a picture to be added into the details/description of an exercise. Mainly, I would like to be able to upload a picture of how to set up cones for different agility/speed training drills.

    1 vote

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  10. 2 votes

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  11. I would like a feature that adds onto the built in "needs programming" session reminders.

    For example, I'm not quite sure what the parameters are now, however, I may have 1 team on a 2 day a week schedule because they are in session, while another team, may be on a 4 day per week schedule.

    If in the "edit team settings" tab, I could select the days I plan to program for, i.e. Mon, Wed and Friday. The system can aide me in keeping up to date with tasks a lot better.

    I enjoy the reminders, however, sometimes the…

    1 vote

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  12. I had several dropouts during my workout. Could you please resolve the problem? I have attached the log files.

    1 vote

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  13. 2 votes

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  14. 2 votes

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    0 comments  ·  Web  ·  Admin →
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  15. 3 votes

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  16. When you are programming at the bottom of the session page there should be a next or back button so that you can go to the next day and program without going back to calendar or finding the right date. Currently when writing a multi week program I lose my spot going to the calendar.

    1 vote

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  17. Right now, clients have to follow a calendar-based workout schedule. If they miss days or weeks (due to travel, illness, life events, etc.), it becomes confusing and overwhelming to jump back in. They either have to skip missed workouts or constantly adjust dates, which hurts long-term consistency - especially for general population users who need flexibility.

    With an optional "workout list view" where clients see a simple ordered list of their upcoming workouts, hey can complete the next workout whenever they’re ready, without worrying about missing or reassigning calendar dates. This would make it much easier for clients to stay…

    2 votes

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  18. 3 votes

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  19. 4 votes

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  20. They can see next weeks workout, but its locked and only have access to the week your on. Would be nice because people could feel focused on that week only and would get a sense of anticipation for future workouts

    1 vote

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