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TrainHeroic Customer Feedback

TrainHeroic Customer Feedback

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  1. Request: Allow attaching videos to a specific exercise and/or superset. Then allow the coach to provide feedback for that particular exercise and/or superset. Integrate the coach’s feedback from the previous weeks into the current session for the current same exercise, allowing me to implement the coach's feedback.

    Current state: I send 7-10 videos every workout. My coach comments on every one of those, and that happens 4 times/week. So that’s up to 40 videos with 40 comments about my form that I need to take into account the next week.

    The next week, for every single exercise, I have to…

    2 votes

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  2. I would like Train Heroic to add a "Test Purchase" feature, that would allow you to see exactly what a consumer sees and feels throughout the whole purchasing process. I emailed about this, asking if making an actual purchase of our program on Market Place for $15 (Train Heroic's would be the only way to get the full consumer experience and you've responded with a yes.

    I propose adding a mock feature, that will allow you to put in a dummy credit card, let it be accepted and receive the exact simulation of the client's experience.

    2 votes

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    0 comments  ·  Marketplace  ·  Admin →
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  3. When a new athlete has a personalized program or is under one of our programs, multiple users find the "FREE" Train Heroic Sessions in their library, (BODYWEIGHT LOWER-BODY HIIT, BACK & BICEPS ETC) it can make it pretty confusing to find their program. Also, could potentially discourage client retention by clients just selecting your pre-made sessions. As a coach, putting all the time into designing programs and creating them to be undercut is a bit disheartening. I've emailed about this previously and have heard nothing back, any change this is being worked on?

    2 votes

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  4. Allow for a picture to be added into the details/description of an exercise. Mainly, I would like to be able to upload a picture of how to set up cones for different agility/speed training drills.

    2 votes

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  5. 2 votes

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  6. 2 votes

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  7. 2 votes

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    0 comments  ·  Web  ·  Admin →
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  8. Right now, clients have to follow a calendar-based workout schedule. If they miss days or weeks (due to travel, illness, life events, etc.), it becomes confusing and overwhelming to jump back in. They either have to skip missed workouts or constantly adjust dates, which hurts long-term consistency - especially for general population users who need flexibility.

    With an optional "workout list view" where clients see a simple ordered list of their upcoming workouts, hey can complete the next workout whenever they’re ready, without worrying about missing or reassigning calendar dates. This would make it much easier for clients to stay…

    2 votes

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  9. 2 votes

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  10. If I assign an exercise to an athletes 6 week program and I for some reason need to change it (e.g. due to injury, lack of equipment etc) I need to go into each every session to change it.
    I would like the option to to change it in all sessions at once.
    E.g I change benchpress to db chestpress in a session in a program, then TH asks if I want the change to all sessions in the program.

    2 votes

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  11. 2 votes

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  12. 2 votes

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  13. 2 votes

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  14. 2 votes

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  15. 2 votes

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    0 comments  ·  Marketplace  ·  Admin →
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  16. 2 votes

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  17. This is crucial for a membership. Athletes need to be able to not only move or add workouts but also to delete ones they aren’t planning to do. For example, I program 3 full body strength workouts/week for my members, but some can only commit to 2. They need to be able to delete the one they’re not committing to do so that they can accurately plan their training for the week. Plus it would help them not to feel like they “failed” by missing a workout.

    2 votes

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  18. When I invite an athlete to use TH, I want to receive a copy of that email.

    2 votes

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  19. When viewing a day on an athlete's calendar, allow me to close the pop-up menu on mobile. I don't always want to take an action. Neither clicking outside the menu space nor swiping the menu down close it. I have to click one of these limited options (not even a close or cancel button!) then cancel that option to exit this menu.

    2 votes

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    0 comments  ·  Mobile  ·  Admin →
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  20. I use output for velocity and power base metrics however I use Train Heroic for my clients. I would like to integrate all the data and metrics shown in the Output video here. It would be a great way to quantify individual and team progress much quicker.

    https://youtu.be/4dWTzS2PNjo?si=chkEo1nEGqS2-NZZ

    2 votes

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