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TrainingPeaks Customer Feedback

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TrainingPeaks Customer Feedback

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159 results found

  1. I noticed that I can view comment timestamps for a particular activity card on the mobile app, but I can only view the day/month/year next to a comment on the web app. The notifications on the web app do show approximately how many hours ago a comment was left, but it would be helpful to have a more precise time in the comment itself. I use that information when coming up with an appropriate response for my athletes. It's also helpful to know the time an athlete leaves a comment in general. Currently I have to check the mobile app…

    1 vote
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  2. Garmin Connect & Strava both have systems checks (specifically Activity Uploads - see attached links) to let athletes and external companies know their systems' status. Would be very helpful if TrainingPeaks had one as well.

    https://status.strava.com/
    https://connect.garmin.com/status/

    3 votes
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  3. I am writing as a long-standing user and Coach Premium subscriber on the platform. I have been a loyal user of TrainingPeaks for several years and have appreciated the valuable tools and features it provides for coaches and athletes alike.

    Recently, with the updates introduced for premium athletes, I have noticed a disparity in accessing certain features as a Coach Premium subscriber. I understand that some features are tied to the premium status of my athletes, and while I appreciate the value placed on athlete subscriptions, I believe there is room for improvement in the way Coach Premium users are…

    5 votes
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  4. The new forced use of the app on iPads is a problem. The app does not allow the moving around of workouts which is a feature that most coaches and athletes use very frequently. I should not have to purchase a desktop just so I can have access to these features when I already pay for the premium version.

    3 votes
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  5. THIS DOESN'T APPEAR TO WORK IN THE ONLINE APP.

    https://app.trainingpeaks.com/#calendar

    Account Settings > Settings > Layout > Weekly Summary ....

    ... "Drag available data items to "In Use" to be able to view on your Calendar weekly summary." ...

    PLEASE REFER TO THE ATTACHED IMAGES.

    2 votes
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  6. The new in workout graphics are nice, but they are locked and read only for coaches. I understand this is envisioned as the athlete's area to indicate how they feel, but often athletes will indicate in comments and not use the slider or icons. It would be nice to be able to enter those or adjust on the coach side if needed based on other conversations. As far as I can tell there are no other workout completion fields that are locked out for coaches.

    3 votes
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  7. In my part of the world we sometimes refer to the different weeks as the week number, for instance the school refers to which week is vacation. My coach also refers to which week that has some test and so on. This leads to myself cross referencing dates and weeks as well as adding notes some times of which week it is.

    It would be great if the ISO week number could be added somewhere in the calendar view, for instance under the "Week Controls" button.

    2 votes
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    Future Opportunity  ·  0 comments  ·  Web  ·  Admin →
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  8. Dear team, I wanted to raise my concerns regarding the current web application. The lag that is experienced when selecting and editing workouts is causing a lot of frustration and inefficiencies. I believe that addressing this issue would lead to a significant improvement in productivity and overall satisfaction for the users. I kindly request that this matter is given immediate attention and that a plan is put in place to resolve it as soon as possible. Thank you for your understanding and support.

    1 vote
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  9. on app.trainingpeaks.com (website) the display of the weekly summary is an absolute mess. It's been like this for a very long time, surely somebody in the web development has seen this when testing on different devices?

    1 vote
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  10. The current color coding for "today" does not add value to the home screen. At the start of the day all of my athletes have a yellow designator without any of the workouts attempted or completed. These workouts need to be gray until data is loaded then color coded as appropriate for the compliance.

    3 votes
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    Future Opportunity  ·  0 comments  ·  Web  ·  Admin →
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  11. My English is not very good and I would like to switch the site to German language.

    102 votes
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    4 comments  ·  Web  ·  Admin →
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  12. Added metrics this morning on the mobile app. It wasn't showing after, so I added metrics again. Now on the web view, metrics are showing twice. I tried to delete one of them, but even after a hard refresh several minutes later, the duplicate entry remains. Web is also generally running pretty slow.

    1 vote
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  13. It would be cool if we could write some things in the ATP blocks, like running mesocycle, or swimming mesocycle and even coloring the weekly blocks with different colors.

    25 votes
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    Future Opportunity  ·  5 comments  ·  Web  ·  Admin →
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  14. We had the capability to copy and paste Metrics. For example on a previous day, we could copy that Metric and paste it to the current day (and modify as needed. I noted since the week of January 8th 2024, we are unable to do this anymore. Filling out a new Metric from scratch takes a lot more time so reintroducing the copy/paste function again would be great to make it easier for users. See attachments.

    1 vote
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  15. I feel that the workout titles on the web app should stand out as much as duration, distance and TSS, if not more noticeable, i.e., bolder. At the moment, the titles are not being made easy for reading/viewing quickly. As a user, I always like to see what kind of workout I will be doing next first before duration, distance or TSS. Also, it is not consistent if a title for 'Note' is in bold but not the workout titles. Can the style of all titles be improved and more consistent?

    1 vote
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  16. I'd like to be able to edit the "Training Availability" field to whatever I would like it to be. I realize there is a description but its a layer down. When I see the top level description in the calendar I want it to be meaningful. For example: "Travel to Ohio" or "Tour of Gila Stage Race" or "Training Camp" etc. vs the generic "Limited Availability" or "Not Available" This feature could be used for many special occasion things vs having to plop individual notes in on each day to describe what it is.

    It is great functionality, but limited…

    3 votes
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    1 comment  ·  Web  ·  Admin →
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  17. The activity feed is a great feature where coaches can review athlete updates. Sadly, for coaches with 500+ athletes (or even 100+ athletes), half of the feed gets cut / doesn't show up.

    For example, if one filters the feed to see the latest comments, only some of the comments from that day show up. Again, this is for those with a large member base. This is a major bug as several athletes don't get a response to their comments as the activity / comment never shows up in the activity feed.

    Requesting TrainingPeaks to have an activity feed that…

    8 votes
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    1 comment  ·  Web  ·  Admin →
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  18. Allow metrics cards to be merged together automatically.

    I have several devices reporting metrics (e.g. an Oura ring upload sleep data, my Withings scale uploads weight data, etc), but each of these devices creates its own metrics card with potentially repeated data. ITs not obvious which one I should add subjective metrics too then (subjective fatigue etc).

    Training peaks should allow me to combine metrics cards automatically so I get one card per day with the metrics from that day.

    112 votes
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    Started  ·  10 comments  ·  Web  ·  Admin →
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  19. Selecting a workout from the workout library (in order to edit it, for example) results in the pop-out sub-menu being cut off if I've already scrolled to the bottom of the library.

    In Chrome (103.0.5060.132) on a Chromebook.

    1 vote
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  20. I'd like to have keyboard shortcuts implemented to speed many common actions within TrainingPeaks from adding items to the calendar (workout, metrics, notes) to searching/selecting/adding from the Workout Library, switching athletes (for coaches), copy/paste, save changes (e.g. "Save & Close" a workout), and many more functions. Keyboard shortcuts along the lines of Gmail (i.e., extensive actions, pop-up shortcut guide) would be a great addition to TrainingPeaks!

    24 votes
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    Future Opportunity  ·  3 comments  ·  Web  ·  Admin →
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