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TrainingPeaks Customer Feedback

Thank you for taking the time to share your thoughts on how TrainingPeaks can be even better! We are always looking for ways to improve our products, and constructive customer feedback has a direct impact on shaping our software. If you need help with TrainingPeaks, or need to report a problem, please contact our Support Team here: http://help.trainingpeaks.com

To stay up to date on our latest feature releases, please refer to our TrainingPeaks Feature Updates blog post:
http://home.trainingpeaks.com/blog/article/trainingpeaks-feature-updates

Thanks for your suggestions!

TrainingPeaks Customer Feedback

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99 results found

  1. The current color coding for "today" does not add value to the home screen. At the start of the day all of my athletes have a yellow designator without any of the workouts attempted or completed. These workouts need to be gray until data is loaded then color coded as appropriate for the compliance.

    3 votes
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  2. For years I have found your plateforme very laggy. But this is getting out of hand atm !

    You web app is atm using AT LESAT 1.5Go of RAM on chrome to run.
    This is laggy af. The workout doesn't load 1 time out of 4, or takes 5 to 20sec to load. I constantly need to refresh. To load an athlete schedule it can take up to 20 sec. I get logged out for no reason.

    20sec doesn't look much but add it over and over and you make me waste a ton of time and energy as a…

    3 votes
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  3. THIS DOESN'T APPEAR TO WORK IN THE ONLINE APP.

    https://app.trainingpeaks.com/#calendar

    Account Settings > Settings > Layout > Weekly Summary ....

    ... "Drag available data items to "In Use" to be able to view on your Calendar weekly summary." ...

    PLEASE REFER TO THE ATTACHED IMAGES.

    2 votes
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  4. Added metrics this morning on the mobile app. It wasn't showing after, so I added metrics again. Now on the web view, metrics are showing twice. I tried to delete one of them, but even after a hard refresh several minutes later, the duplicate entry remains. Web is also generally running pretty slow.

    1 vote
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  5. We had the capability to copy and paste Metrics. For example on a previous day, we could copy that Metric and paste it to the current day (and modify as needed. I noted since the week of January 8th 2024, we are unable to do this anymore. Filling out a new Metric from scratch takes a lot more time so reintroducing the copy/paste function again would be great to make it easier for users. See attachments.

    1 vote
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  6. I feel that the workout titles on the web app should stand out as much as duration, distance and TSS, if not more noticeable, i.e., bolder. At the moment, the titles are not being made easy for reading/viewing quickly. As a user, I always like to see what kind of workout I will be doing next first before duration, distance or TSS. Also, it is not consistent if a title for 'Note' is in bold but not the workout titles. Can the style of all titles be improved and more consistent?

    1 vote
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  7. I am writing as a long-standing user and Coach Premium subscriber on the platform. I have been a loyal user of TrainingPeaks for several years and have appreciated the valuable tools and features it provides for coaches and athletes alike.

    Recently, with the updates introduced for premium athletes, I have noticed a disparity in accessing certain features as a Coach Premium subscriber. I understand that some features are tied to the premium status of my athletes, and while I appreciate the value placed on athlete subscriptions, I believe there is room for improvement in the way Coach Premium users are…

    5 votes
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  8. The new forced use of the app on iPads is a problem. The app does not allow the moving around of workouts which is a feature that most coaches and athletes use very frequently. I should not have to purchase a desktop just so I can have access to these features when I already pay for the premium version.

    3 votes
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  9. TrainingPeaks simply needs to allow users to import a custom workout file (e.g., .erg, .mrc, and so on) by uploading or dragging and dropping into a workout as a planned/future session.

    E.g., I have a custom workout in Intervals.icu, and rather than re-create it in TP for an athlete, I can just export from my Intervals.icu calendar and upload in TP.

    Currently it seems like the only option is to re-create the workout in TP all over again.

    5 votes
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  10. Selecting a workout from the workout library (in order to edit it, for example) results in the pop-out sub-menu being cut off if I've already scrolled to the bottom of the library.

    In Chrome (103.0.5060.132) on a Chromebook.

    1 vote
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  11. Hello,
    Could you please use UTF-8 (or Latin-2) font in your interface? It's 2023 and you still don't seem to support it. Really disappointing, given that the tech complexity of this is extremely low.
    Thank you,

    3 votes
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  12. Creating workouts is a pain because basic functionality is missing.
    This becomes specially frustrating for swimming workouts because we need to interlace different sets, repeats, and ramps to vary the intensity, but those repeat over the course of a workout.

    For example, in the following is a typical swimming workout:

    4 times 25 kick + 50 easy endurance R=20” 25 6-1-6 and 25 easy R=20" 25 6-3-6 and 25 sprint R=20" 25 right arm + 25 left arm + 25 2 left + 2 right arm + 25 mod

    Base Interval
    200 @ 80% R=40"

    4 times 25 kick +…

    1 vote
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  13. I'd like to be able to edit the "Training Availability" field to whatever I would like it to be. I realize there is a description but its a layer down. When I see the top level description in the calendar I want it to be meaningful. For example: "Travel to Ohio" or "Tour of Gila Stage Race" or "Training Camp" etc. vs the generic "Limited Availability" or "Not Available" This feature could be used for many special occasion things vs having to plop individual notes in on each day to describe what it is.

    It is great functionality, but limited…

    3 votes
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  14. It would be nice to show personal events (races, vacations, break, sick...etc) on PMC so it's easy to see how the fitness/fatigue progress with different things happening in life when reviewing the season.

    10 votes
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  15. I prefer to use the website option via my iPad because it’s full of options and in order to use the same interface. Mobile App is really simple…

    21 votes
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  16. in the calendar tab, create an option to get the athlete sidebar fixed. This way its easier to go from one athlete to another while maintaining a full view on the training sessions

    1 vote
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  17. During the planning of my ATP, I would like that in the same way that I include events, I can define periods of time in which I am not available.
    In this way the CTL estimation could take into account these periods when I am not able to train.

    1 vote
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  18. 4 votes
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  19. I have connections to Polar Flow and Wahoo APPs on an Android to Trainingpeaks on windows+google Chrome browser. All works very well.
    I have a problem in that once uploaded I cannot tell which is from which APP.
    Is there a way to see this on the Browser and/or the Trainingpeaks APP.
    The only way I can tell at present is to view the Uploaded Files, where each APP has a different filename format.
    I cannot see a way to see this directly in the Calendar or quick views.
    (In this instance I use calorie count for some statistics and…

    3 votes
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  20. The activity feed is a great feature where coaches can review athlete updates. Sadly, for coaches with 500+ athletes (or even 100+ athletes), half of the feed gets cut / doesn't show up.

    For example, if one filters the feed to see the latest comments, only some of the comments from that day show up. Again, this is for those with a large member base. This is a major bug as several athletes don't get a response to their comments as the activity / comment never shows up in the activity feed.

    Requesting TrainingPeaks to have an activity feed that…

    5 votes
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