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TrainHeroic Customer Feedback

TrainHeroic Customer Feedback

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  1. 3 votes

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  2. We need more analytics regarding the full costumer journey. This is absolutely critical for scaling and understanding the hole business model.

    • Retention rates

    • Churn rates

    • Single costumer life time

    • Average costumer lifetime

    • Average costumer revenue

    • Costumer drop-out note/feedback

    ETC.

    We need this kind of tracking and feedback to build the best possible service and scaling.

    2 votes

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    0 comments  ·  Marketplace  ·  Admin →
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  3. Right now, if you created your own circuit or exercise, changing the information or adding more exercises to your circuit will not update the programs you have created which seems flawed.

    As a coach, you want to be able to keep all your programs up to date with the latest videos, latest coaching instructions, and of course latest content without having to go to the 100+ programs created just to update the the exercise one by one to get the latest information.

    If an exercise/circuit is changed/updated, it should simply update dynamically in all the programs including the ones that…

    22 votes

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  4. How can I mass adjust the days instead of going day by day? Example my other program is sat, sun, wed and thurs. I'd like to add the black iron team workouts on those days but was wondering if there was quicker way than going each day move session

    19 votes

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    1 comment  ·  Mobile  ·  Admin →
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  5. Mobile app History tab: When scrolling through the exercise list on the mobile, please maintain the spot on the page from before clicking on the exercise. Right now the page refreshes back to the top.

    4 votes

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    0 comments  ·  Web  ·  Admin →
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  6. 13 votes

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  7. 7 votes

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  8. 39 votes

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    Future Opportunity  ·  1 comment  ·  Mobile  ·  Admin →
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  9. The coach would like an option for privacy and turn off visibility. His concern is that his athlete is working with him and another coaches. Those coaches have access to his workouts and other intellectual property. He would like to be able to limit who can view his/athlete's workouts.

    8 votes

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    0 comments  ·  Mobile  ·  Admin →
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  10. 5 votes

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  11. This could be a devices and programming comment. There is no right click feature in iPad unless you have a bluetooth mouse (which most people don't) so the copy and paste feature doesnt work too well. I can copy exiting workouts fine but because there is only the "add from library" and "create session" options from the calendar I cant simply paste on any day I would lie.

    I try to do programming on my iPad and I can create workouts fine but sometimes the browser windows are not the right size and I cannot save certain features, for example…

    12 votes

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    0 comments  ·  Devices  ·  Admin →
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  12. More often than not programs will be the same for multiple weeks so could we get the ability to bulk-make the program so that if I adjust one workout it would do all the workouts within the program? It would go in hand with windows and adjust the variables for repeated workouts within a program rather than going into each individual workout and adjusting each variable.

    7 votes

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  13. 7 votes

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  14. 4 votes

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    0 comments  ·  Mobile  ·  Admin →
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  15. 7 votes

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  16. 3 votes

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  17. I’m looking for two specific features related to exercise filtering. First, you have a search on the exercise, but NOT on the tag. To me, I actually prefer a search by tag than workout name (too much variability DB vs Dumbbell, etc.). I realize you can check the filter, but I have a fairly long list of tags. Actually, mine isn’t that long, but with all the built in ones, and mine, it’s a long list. Also, when I’m filtering, I’m most likely to do it by training phase or body part than a specific exercise, so I can pick…

    28 votes

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    Future Opportunity  ·  0 comments  ·  Web  ·  Admin →
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  18. Pre-scheduled messages that are time released to teams. I.E. IF I want to send a message tomorrow morning at 5am US-EDT, I can schedule that message to drop in the app

    6 votes

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  19. 5 votes

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  20. I love train heroic! My only issue is that multiple athletes on different programs cannot log data at once on an ipad. These athletes are on different teams and train in a private facility with an ipad at each rack. I had to transition to teambuildr because it had this feature. The app is not nearly as good. Can you please create a weight room view where 4 athletes can enter data on the same ipad screen?

    5 votes

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