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TrainHeroic Customer Feedback

TrainHeroic Customer Feedback

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  1. 2 votes

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  2. Have a way for clients or coaches to add notes/highlight specific days in the calendar to allow an easy way to track competitions/holidays etc

    2 votes

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  3. It would be convenient to be able to open up the chat box WHILE programming and scheduling for clients without having to switch pages, like a side dropdown box that's always available without having to reload.

    It takes a few seconds for the page to load when going back and forth between client calendars and messages and when trying to schedule or program based off of what was said in that convo, it makes for a lengthy process.

    2 votes

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  4. When creating a program, alongside Last and Working Max, have another piece with 'date last programmed' so when working with return clients, you can easily see when the last time you programmed an exercise is

    1 vote

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    0 comments  ·  Programming  ·  Admin →
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  5. When you’re in the message tab, chatting with athletes, it could be nice to be able to click their name in the top and go directly to their training calendar.

    1 vote

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    0 comments  ·  Communication  ·  Admin →
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  6. Request: Allow attaching videos to a specific exercise and/or superset. Then allow the coach to provide feedback for that particular exercise and/or superset. Integrate the coach’s feedback from the previous weeks into the current session for the current same exercise, allowing me to implement the coach's feedback.

    Current state: I send 7-10 videos every workout. My coach comments on every one of those, and that happens 4 times/week. So that’s up to 40 videos with 40 comments about my form that I need to take into account the next week.

    The next week, for every single exercise, I have to…

    1 vote

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  7. I would like Train Heroic to add a "Test Purchase" feature, that would allow you to see exactly what a consumer sees and feels throughout the whole purchasing process. I emailed about this, asking if making an actual purchase of our program on Market Place for $15 (Train Heroic's would be the only way to get the full consumer experience and you've responded with a yes.

    I propose adding a mock feature, that will allow you to put in a dummy credit card, let it be accepted and receive the exact simulation of the client's experience.

    1 vote

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    0 comments  ·  Marketplace  ·  Admin →
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  8. When a new athlete has a personalized program or is under one of our programs, multiple users find the "FREE" Train Heroic Sessions in their library, (BODYWEIGHT LOWER-BODY HIIT, BACK & BICEPS ETC) it can make it pretty confusing to find their program. Also, could potentially discourage client retention by clients just selecting your pre-made sessions. As a coach, putting all the time into designing programs and creating them to be undercut is a bit disheartening. I've emailed about this previously and have heard nothing back, any change this is being worked on?

    1 vote

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  9. I would like a feature that adds onto the built in "needs programming" session reminders.

    For example, I'm not quite sure what the parameters are now, however, I may have 1 team on a 2 day a week schedule because they are in session, while another team, may be on a 4 day per week schedule.

    If in the "edit team settings" tab, I could select the days I plan to program for, i.e. Mon, Wed and Friday. The system can aide me in keeping up to date with tasks a lot better.

    I enjoy the reminders, however, sometimes the…

    1 vote

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    0 comments  ·  Programming  ·  Admin →
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  10. I had several dropouts during my workout. Could you please resolve the problem? I have attached the log files.

    1 vote

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    0 comments  ·  Programming  ·  Admin →
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  11. When you are programming at the bottom of the session page there should be a next or back button so that you can go to the next day and program without going back to calendar or finding the right date. Currently when writing a multi week program I lose my spot going to the calendar.

    1 vote

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  12. They can see next weeks workout, but its locked and only have access to the week your on. Would be nice because people could feel focused on that week only and would get a sense of anticipation for future workouts

    1 vote

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    0 comments  ·  Programming  ·  Admin →
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  13. If I assign an exercise to an athletes 6 week program and I for some reason need to change it (e.g. due to injury, lack of equipment etc) I need to go into each every session to change it.
    I would like the option to to change it in all sessions at once.
    E.g I change benchpress to db chestpress in a session in a program, then TH asks if I want the change to all sessions in the program.

    1 vote

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    0 comments  ·  Programming  ·  Admin →
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  14. Hello everyone:

    I have a lot of problem to see the line of BPM when I turn on the BPM Zones. Bouth are in red color and Its very difficult to see it.

    Thank you!

    1 vote

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    0 comments  ·  Analytics  ·  Admin →
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  15. Having the ability to market 1:1 and programmes as physio or rehab programmes would be great and useful as a physio who mainly uses TH as the software I use for note taking/conducting assessment, is severely lacking in the periodising training & communication outside of appointments

    1 vote

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    0 comments  ·  Marketplace  ·  Admin →
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  16. Would like for TP to not disregard the HR data recorded by FORM goggles in rest periods. HR often peaks during them, and disregarding them makes it impossible to track the TSS of workouts recorded using FORM goggles.

    Currently TP only shows the heart rate recorded by FORM goggles during swim sets, disregarding it during rest periods. I see the HR data is there when i upload it into the Garmin website, so it must be actively removed by TP.

    Removing it makes it impossible to track the TSS of workouts recorded using HR tracking FORM goggles, as HR often…

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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  17. Make the program accessible online, not just on the app so we can print sessions for later review/access. Especially helpful if deploying and not having phone service.

    1 vote

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  18. I would like to be able to change the block category in the exercise library. When I create an exercise/circuit, and I forget to put the correct block category, for example, creating a "prep" and accidentally leaving it as "conditioning", now, every time I add that exercise/circuit, it will label it as "conditioning." I have to change it every time. There is no way to change the label in the exercise library.

    1 vote

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  19. Allow coaches to track promo code usage, when a code is just entered at checkout

    1 vote

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  20. Allow the coach to disable public comments for training sessions. I find it clutters the program and causes problems when there is someone constantly posting negative things about how they are feeling etc. they can still post privately but as a coach, I would like the ability to hide or disable certain people from commenting.

    1 vote

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