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TrainHeroic Customer Feedback

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  1. 2 votes

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  2. 2 votes

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  3. 2 votes

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  4. 2 votes

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  5. 2 votes

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  6. 2 votes

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  7. A common challenge in online training community chats is the difficulty in locating information that has been previously addressed. To enhance user experience, I propose the introduction of a feature for pinning important messages or establishing a dedicated FAQ section within the chat interface. This feature would allow moderators or administrators to highlight critical information, guidelines, or frequently asked questions, making them readily accessible to all users. Such a system would prevent repetitive queries, save time, and make the chat more efficient and user-friendly.

    2 votes

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  8. 2 votes

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  9. 2 votes

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    2 comments  ·  Mobile  ·  Admin →
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  10. 2 votes

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  11. 2 votes

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  12. We need more analytics regarding the full costumer journey. This is absolutely critical for scaling and understanding the hole business model.

    • Retention rates

    • Churn rates

    • Single costumer life time

    • Average costumer lifetime

    • Average costumer revenue

    • Costumer drop-out note/feedback

    ETC.

    We need this kind of tracking and feedback to build the best possible service and scaling.

    2 votes

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    0 comments  ·  Marketplace  ·  Admin →
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  13. 2 votes

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  14. 2 votes

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    1 comment  ·  Analytics  ·  Admin →
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  15. 2 votes

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  16. 2 votes

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  17. 2 votes

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    0 comments  ·  Mobile  ·  Admin →
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  18. 2 votes

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    0 comments  ·  Mobile  ·  Admin →
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  19. 2 votes

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    0 comments  ·  Marketplace  ·  Admin →
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  20. 2 votes

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