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TrainHeroic Customer Feedback

TrainHeroic Customer Feedback

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  1. When someone cancels their potential first payment during a free trial, we want to automate the archiving/deletion of their Train Heroic account with us via a connection with System.io (where we can set a trigger when a subscription is cancelled).

    3 votes

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  2. A common challenge in online training community chats is the difficulty in locating information that has been previously addressed. To enhance user experience, I propose the introduction of a feature for pinning important messages or establishing a dedicated FAQ section within the chat interface. This feature would allow moderators or administrators to highlight critical information, guidelines, or frequently asked questions, making them readily accessible to all users. Such a system would prevent repetitive queries, save time, and make the chat more efficient and user-friendly.

    3 votes

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  3. 3 votes

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  4. 3 votes

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  5. 3 votes

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  6. 3 votes

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  7. We need more analytics regarding the full costumer journey. This is absolutely critical for scaling and understanding the hole business model.

    • Retention rates

    • Churn rates

    • Single costumer life time

    • Average costumer lifetime

    • Average costumer revenue

    • Costumer drop-out note/feedback

    ETC.

    We need this kind of tracking and feedback to build the best possible service and scaling.

    3 votes

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    0 comments  ·  Marketplace  ·  Admin →
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  8. 3 votes

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    0 comments  ·  Mobile  ·  Admin →
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  9. Hello,
    Knowing my athletes Max hr and rest Hr, I’d like to program them sessions with % of heartrate.
    Would be great to also do it with other metrics, for instance if I know my athlète max aerobic speed, being able to directly program into their app. Same idea with ergs, %of 2000m split etc

    3 votes

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  10. 3 votes

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  11. 3 votes

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  12. 3 votes

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  13. 3 votes

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  14. Hi Team, I created a program for one of my athletes and gave him the access to it. It is 52 weeks long, but I write it in 4 weeks cycles. And when I finish up new 4 week cycle it is not automatically visible on clients end. In order for my client I need to update it to his calendar. Is it possible to have a "live view" to a plan for client in such case.

    3 votes

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  15. 3 votes

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  16. 3 votes

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  17. 3 votes

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  18. 3 votes

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  19. 3 votes

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  20. This would let athletes easy find workouts they have access to via a program, or created them self, and place it on a give date.

    3 votes

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    0 comments  ·  Mobile  ·  Admin →
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