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TrainingPeaks Customer Feedback

Share Your Insights and Shape the Future of TrainingPeaks


At TrainingPeaks, we're committed to continually enhancing our platform to better serve your needs. Your feedback is essential in helping us achieve this goal. To submit your feedback:


  • Search for Your Idea: Before adding a new suggestion, take a moment to search for similar ideas. If you find one that matches, you can add your vote and contribute to the discussion with your comments.

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Our product teams regularly review UserVoice contributions during our ongoing prioritization and product discovery process, so this is the best place to suggest the changes you want to see. 


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TrainingPeaks Customer Feedback

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  1. When someone buys a training plan, their email should be included in the info provided so the coach can follow up.

    4 votes
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    1 comment  ·  Other  ·  Admin →
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    Future Opportunity  ·  Josh responded

    We can (and do) provide the purchaser’s email address when the buyer has consented to receive additional information in their user settings.

  2. More of a fix than an idea. The iOS app has several summary screens showing a '7 Day' total. But the days underneath and the totals themselves actually include a running 8 days.

    I think it would be preferable to fix the totals to be a weeks worth of data (as most, I assume, work in weeks) rather than fix the text to say 8 days.

    1 vote
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    1 comment  ·  Mobile  ·  Admin →
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    The “Last 7 Days” date range allow you to see today and what you did on the same day last week. This is the same in the mobile apps and in the web app. This works well for the graphs. For the summary reports there are other date range options that can be used in the mobile apps that include just 7 days: “This Week”, “Last Week”, and “Next Week”.

  3. I understand the intent of the pre-activity notes but from a user standpoint it does not make sense to me. Please consider a user accessible pre-activity section to record technique comments aside from the actual workout specifics. As a self coached athlete I would find this area useful to input work out tips and techniques to consider or pre-race focus ideas... Restricted areas within a personal training log don't make sense to me as a user... Please consider this as an RFE..

    3 votes
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    Future Opportunity  ·  2 comments  ·  Other  ·  Admin →
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  4. It would be great to be able to import and export workout libraries into a format that could be uploaded into other types of coaching software (e.g. Commit Swimming, etc.) or used with one's own Excel spreadsheets.

    24 votes
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    Future Opportunity  ·  4 comments  ·  Web  ·  Admin →
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  5. I really like training peaks, but after years of paying $120 a year for features I wasn't using I decided to stop and switch to Garmin connect. I did this because Garmin connect let me plan out in the future (poorly). I recently switched back because training peaks is more detailed, but I am stuck using the free version I want to pay some features and I feel like the $50-60 is the sweet spot. I am looking for just a few capabilities. 1) planning 2) create workouts. That's really it. Some basic metrics would be a plus.

    13 votes
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    Future Opportunity  ·  0 comments  ·  Other  ·  Admin →
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  6. I would like the title of the workout to be the highlighted item in the workout library, not the duration of the workout.

    Entered on behalf of user- MM.

    1 vote
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  7. Add Efficiency Factor and other advanced metrics to the Reporting Dashboard Chart.

    These are extremely useful metrics, but they do no good when buried in the workout details.

    It would be helpful to chart them over time, and correlate them against other metrics in the scatter plot

    99 votes
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  8. An app that syncronized your hydration and nutrition with your progress in the marathon training.

    1 vote
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  9. 2 votes
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  10. ability to show and seach/goto a specific date in training plans - especially so in dual calendar mode

    1 vote
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    1 comment  ·  Web  ·  Admin →
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    The change to show week numbers instead of dates was based on user feedback. So far the response has been in favor of the change, and there are no plans to change it back at this time. But that could change in the future.

    There is a workaround though. If you are not publishing the training plan to the store, but rather using it as a template to plan for your athletes, the workaround is to make the training plan dynamic. Dymanic training plans display with the actual calendar date.

  11. Current metrics only work for endurance sessions and a really hard strength workout on the bike can give very low figures for TSS, IF and calories. This affects the graphs for CTL, ATL and make it more difficult to assess a race taper.

    4 votes
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    Future Opportunity  ·  0 comments  ·  Web  ·  Admin →
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  12. Pioneer head unit data is in .db format (sqlite I believe) and is supported by CyclingAnalytics. TrainingPeaks should support this filetype directly.

    1 vote
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  13. Opening a workout doesn't add any info not already available in the workout list, except to expose an "edit" button. This seems silly. I want to compare details of several workouts without extra clicks. The details should be exposed automatically when I open the workout. Put the "edit" toggle on the details page.

    1 vote
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  14. My wife and I use TP and share the same laptop at home. It would be great if there could be a way for us to quickly switch from one person's login to the other, without all the clicking and typing required to logoff and login again.

    How about listing the last few users logged in on that computer in the drop-down menu at the top, then popping up a quick password box, to quickly switch between users.

    Thanks!

    3 votes
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    At this time, this is not a feature that we plan to add. That may change in the future, but nothing is definite.

    There are a few workarounds though, such as letting the browser autocomplete your user/pw, use a tool like LastPass, or use two different browsers – each browser will store its own login information.

  15. Device Agent is in need of a few updates:

    1. Newer devices don't seem to be recognised by name, only given a generic "FIT" device description. Examples (not actually that recent!) are Garmin fenix 2 and Garmin Virb action camera.

    2. Integration with Garmin Express for the ANT+ devices (e.g. 910xt and Swim).

    Thanks!

    3 votes
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    Currently there are no plans for Device Agent to support Garmin Express. The recommended way to upload data from all Garmin devices is using our Garmin Sync feature. In this workflow you would use Garmin Express to upload your data to Garmin Connect. Garmin Connect then syncs your data to TrainingPeaks.

    You can find more information here.
    http://home.trainingpeaks.com/blog/article/instantly-upload-your-workouts-to-trainingpeaks-with-garmin-autosync

  16. When copying an existing training plan in my coaching account, it would be VERY helpful if the "Settings" screen for the newly created plan would popup automatically after naming the new plan. This occurred automatically in the Classic coaching account. As it is now, I need to search for the newly created plan in order to update/edit any settings, since I usually need to, as it doesn't carry over certain settings, such as Dynamic Plans.

    This creates a lot of extra clicks and makes the process take a lot longer than necessary.

    6 votes
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    Future Opportunity  ·  0 comments  ·  Web  ·  Admin →
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  17. Submitted on behalf of Coach Mara: I would like to see not just mm/yyyy in athlete settings, but mm/dd/yyyy in the athlete settings. I like to send my athletes a birthday wish and without the ability to have a date in the data it is hard to do this.

    1 vote
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    Future Opportunity  ·  0 comments  ·  Web  ·  Admin →
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  18. Allow registration on the 'Customer Success Team' site so that you only have to enter the subject and question each time and not all of your contact information etc.

    3 votes
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    Future Opportunity  ·  0 comments  ·  Other  ·  Admin →
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  19. When working with track/road sprinters and cyclocross riders, I have found that knowing and having hub/crank/bb torque values is very helpful in making sure the riders have the instant start power they need to be successful in some events. Can the online version have an estimate like the desktop WKO? Thanks!!!!

    1 vote
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    1 comment  ·  Web  ·  Admin →
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  20. Recently, I am no longer able to make changes to dynamic plans on the current day. It changes on the dynamic plan but not on the athletes' plans. I constantly adjust dynamic plans so it does not make sense not to have this functionality.

    1 vote
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