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TrainingPeaks Customer Feedback

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TrainingPeaks Customer Feedback

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1335 results found

  1. 1 vote
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  2. Dear WHOOP Support,
    For the past three days, my WHOOP data has not been syncing. The band is charged, and I regularly connect it to my phone, but no new data is showing in the app.
    Could you please let me know what might be causing this issue and how I can resolve it?
    Thank you in advance for your help.
    Best regards,
    Ronald Wouters

    1 vote
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  3. It would be great to have the option to not have a "planned pace" auto filled when using a workout from the structured workout builder. It time consuming to have to manually delete planned pace from each workout that I drag and drop onto a calendar. Sometimes they repopulate after I delete them. Also, they are wildly inaccurate for what each athlete typically runs. For example, an athlete that runs Zone 1 in around 8:30-9 min/mile it gives a "planned pace" of about 12 min/mile. This is very unhelpful, particularly for trail and ultra trail runners.

    1 vote
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    0 comments  ·  Programming  ·  Admin →
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  4. On Safari (latest macOS) clicking an activity brings it up in Quick View (as has been the way since forever) but then about a second later it jumps to Expanded View (which is visually jarring). Also, how do I specify which one I want? I actually prefer Quick View 99% of the time, so I just have to switch back.

    3 votes
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  5. Bug report: my Overall Fitness chart in the phone app doesn’t match the website. It doesn’t seem to incorporate hrTSS.

    1 vote
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  6. As a coach would it be very useful to get the ability back, to set training zones for customers and also use own programming of training zones. That doesn´t mean to take this ability away from customers, but my experience is that 90% are very happy if i would programm all the stuff.

    3 votes
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  7. Overview
    TrainingPeaks is the gold standard for structured planning and workout execution. However, training in real life rarely goes perfectly according to plan. Travel, fatigue, illness, missed sessions, unexpected improvements, or races often derail static schedules. Adding adaptive training would elevate TrainingPeaks into a true end-to-end coaching and performance platform that evolves with the athlete.

    The Opportunity
    • Competitor Advantage: Apps like Humango, Athletica, TrainerRoad, and Garmin Connect already use adaptive algorithms. Without it, TrainingPeaks risks being perceived as static and outdated by athletes seeking real-time coaching solutions.
    • Athlete Experience: Adaptive training ensures every workout reflects current readiness, recovery,…

    1 vote
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    0 comments  ·  Programming  ·  Admin →
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  8. Average Metrics for a highlighted section of a ride in beta charts. In attached screenshot with power and heart rate charts presented, I have highlighted the tail end of a recent ride for about the last 5 miles or 13 minutes - click and hold cursor and drag from left to right over the desired section/duration of the ride which is charted. It would be nice to present the average metrics in the popup for that highlighted segment, such as average heart rate, average power, duration in distance and/or time. If this has been suggested or can configured, I have…

    1 vote
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    Planned  ·  0 comments  ·  Analytics  ·  Admin →
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  9. Hi, I've seen that the cost of the Coach subscription has increased. I think I should be getting a discount for the number of years I've been using the app.

    3 votes
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  10. Being able to recommend a specific pace range (not just a percentage of threshold) if a runner is trying to hit a qualification and wants to get used to the pace.

    1 vote
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  11. It would be awesome, especially for endurance athletes, to be able to add tempo to strength workouts. Adding a comment is an easy enough work around, but it would still be a cool feature.

    1 vote
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  12. Additional activity subtypes for cross country skiing - specifically Classic roller ski and skate roller ski. Right now it's just a generic roller ski. Someone also mentioned adding ski erg which would be awesome too!

    1 vote
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  13. Keep receiving "Bad Request" The server reached a bad request. Please try again.

    My coach doesn't have this problem, but they're not on iOS 26 beta.

    I don't want to downgrade since it was a haul of an upgrade to get to 26 beta. Can this get resolved quick?

    1 vote
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    Started  ·  0 comments  ·  Mobile  ·  Admin →
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  14. It would be great that TrainingPeaks allows to sort out or to download the historical data on the health metrics that are added into the calendar. This can be very usefull for the medical follow up of all athletes

    1 vote
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  15. Be able to copy and paste metrics (like sickness and injury etc)

    1 vote
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  16. The equipment data is shown in the settings but there is no possibility to sort by miles/km or by shoe name. Please add a sorting function.

    3 votes
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    Future Opportunity  ·  0 comments  ·  Web  ·  Admin →
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  17. The mobile app will force logout on a schedule that cannot be altered by the user. This creates repeating cases where the athlete attempts to open the app and is forced to login again. This is onerous when it occurs during an activity when the athlete is looking at the app for details of the workout.

    Add a setting to control the duration of the automatic logout on the mobile app. Include an option to disable the automatic logout entirely.

    1 vote
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  18. The new Private Notes feature is great but can we make it more visually distinct from Post-activity Comments? I keep almost writing my shared comments in the new Private Notes box.

    4 votes
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  19. I do some of my ski workouts on a ski erg, specifically the concept two skierg. It would be nice to be able to add it to training peaks specifically.

    3 votes
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  20. According to Request #982621 it was not possible to plot Beta Charts for my Western States Endurance Run because the file size is too large. (28h activity)

    Still it would be very valuable to have the beta chart feature for ultra running activities and races (especially as coach) but they tend to be rather long. (>10-40h) Why not make a selection of the parameters before attempting to plot every parameter? In order to avoid the large file size with all parameters.

    1 vote
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